Summary
Overview
Work History
Education
Skills
Timeline
Generic

Britney Goodfellow

Peterborough,ON

Summary

Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills

Overview

7
7
years of professional experience

Work History

Server/Bartender

The Wing House
08.2023 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked with POS system to place orders and manage bills.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Store Clerk

The Beer Store
05.2022 - 04.2025
  • Assisted customers by answering questions and fulfilling requests.
  • Managed returns and exchanges efficiently, resolving customer issues promptly while adhering to store policies.
  • Replenished sales floor merchandise and organized shelves for optimal appearance.
  • Maintained the ability to lift heavy cases and assisted with carrying out customer purchases.

Zookeeper

Oshawa Zoo and Fun Farm
03.2018 - 09.2020
  • Maintained safe and clean enclosures for animals and visitors through regular upkeep and sanitation procedures.
  • Developed strong bonds with individual animals through positive reinforcement training techniques, promoting trust and cooperation.
  • Ensured compliance with all regulations governing the ethical treatment of animals under zoo care standards.
  • Experience with exotic and farm animals.
  • Assisted with yearly vaccinations and managed medications.

Education

Bachelor of Science - Environmental And Resource Science

Trent University
Peterborough, None
04-2025

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling and POS operating
  • Team collaboration
  • Customer service
  • Conservation awareness
  • Proficient in animal management
  • Strong skills in Microsoft Excel, PowerPoint, and Word

Timeline

Server/Bartender

The Wing House
08.2023 - Current

Store Clerk

The Beer Store
05.2022 - 04.2025

Zookeeper

Oshawa Zoo and Fun Farm
03.2018 - 09.2020

Bachelor of Science - Environmental And Resource Science

Trent University
Britney Goodfellow