Britney Gallant
Newport Station,NS
Summary
Dynamic and results-driven server/bartender and manager with a strong work ethic and exceptional customer service skills. Proven ability to train teams, handle guest complaints, and engage customers effectively. Experienced in social media advertising, gaining customers while consistently meeting service and sales targets. Always extremely friendly, positive and happy to be there engaging with customers making them feel taken care of to the best ability and making strong connections.
Overview
11
11
years of professional experience
Work History
Server/Bartender
Millstone Public House
Bedford, NS
09.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server/Manager
Edible Matters
Hammonds Plains, NS
08.2019 - 08.2023
- Trained servers on order management, food service quality and how to build rapport with guests.
- Handled guest complaints in a respectful manner to build customer loyalty.
- Led team of servers to consistently meet customer service and sales targets.
- Did all of the Social Media Posts for some time and advertising.
Dishwasher/Server
Bakin’ Donuts
Summerside, PE
07.2014 - 08.2018
Education
Bachelor Of Science -
Dalhousie University
Halifax, NoneSkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Memory retention
- Cleanliness standards
- Menu memorization
- Social Media Advertising
Languages
French
Native or Bilingual
English
Native or Bilingual
Hobbies
- Gym
- Camping
- Hiking
- Golf
- Baking
Volunteer Work
- Tantallon Veterinary Hospital
Timeline
Server/Bartender
Millstone Public House
09.2023 - Current
Server/Manager
Edible Matters
08.2019 - 08.2023
Dishwasher/Server
Bakin’ Donuts
07.2014 - 08.2018
Bachelor Of Science -
Dalhousie University