BRITNEY ALCANTAR

As a Key Holder, I managed store opening and closing procedures, ensuring security and operational readiness. I supported daily operations by supervising staff, delegating tasks, and providing exceptional customer service. My responsibilities included handling cash management, monitoring inventory, and maintaining store organization to deliver an excellent shopping experience. I also ensured company policies and safety protocols were consistently followed, serving as a reliable leader in the absence of management.

• Greeted customers and provided exceptional customer service
• Assisted customers with product selection, sizing and styling
• Provided accurate information about products, prices and services
• Restocked shelves as needed to ensure sufficient inventory levels
• Performed cashier duties such as accepting payments, issuing receipts and counting money back change
• Increased purchase amounts by cross-selling with similar products