Britnay Vallejo
Costa Mesa
Summary
Dedicated hospitality professional with a strong background in customer service and early leadership roles, including supervisory duties and supporting management. Passionate about delivering top-quality service, I’m committed to ongoing growth and thrive in team environments. Eager to apply my leadership skills and dedication to create memorable guest experiences and contribute to the success of the organization.
Overview
7
7
years of professional experience
Work History
Front Desk Receptionist
Sienna Italian Cuisine Balboa Inn LLC
09.2025 - Current
Efficiently handled guest check-ins, check-outs, and reservations to ensure smooth operations.
Answered guest inquiries and provided exceptional service, enhancing overall guest satisfaction.
Maintained a friendly, professional demeanor to create a welcoming environment for all guests.
Front Desk Receptionist
Four Sisters Inn
11.2018 - 09.2025
Started as a housekeeping assistant at a beach hotel at age 14, assisting with guest services and room upkeep.
Progressed to the front desk at age 15, managing guest check-ins, room preparations, and administrative tasks.
Took on temporary supervisory duties at age 17 during a management transition, gaining valuable leadership experience. Contributed to management decision-making processes and supported operational improvements over the years.
Education
High School Diploma -
Estancia High School
2323 Placentia Ave, Costa Mesa, CA 9262706-2022
Skills
- Bilingual Communication (English and Spanish)
- Customer Service & Guest Relations
- Leadership & Team Supervision
- Operational Support & Decision-Making
- Organizational & Time Management
Timeline
Front Desk Receptionist
Sienna Italian Cuisine Balboa Inn LLC
09.2025 - Current
Front Desk Receptionist
Four Sisters Inn
11.2018 - 09.2025
High School Diploma -
Estancia High School