Brithany Castro
Agoura Hills,CA
Summary
Motivated Criminal Justice student at California Lutheran University with experience in leadership, administration, and customer service. Seeking internships or entry-level opportunities in government, law enforcement, or legal settings to apply research, communication, and problem-solving skills in support of public service and community safety.
Overview
4
4
years of professional experience
Work History
Supervisor / Manager (Part-Time)
Claire's
Thousand Oaks, CA
01.2024 - 08.2025
- Oversaw team operations and delegated tasks to maintain productivity
- Ensured accuracy of financial transactions, cash handling, and daily records
- Handled customer issues professionally, applying conflict-resolution techniques
- Ensured compliance with store policies and operational procedures
Third Key Manager
Francesca's Boutique
Thousand Oaks, CA
08.2023 - 12.2023
- Supervised daily operations and supported employee performance
- Maintained inventory accuracy and loss-prevention procedures
- Resolved customer concerns using de-escalation and communication strategies
- Trained new staff to meet company standards and improve team efficiency
Receptionist, Cashier & File Clerk
Lexus of Thousand Oaks
Thousand Oaks, CA
11.2022 - 10.2023
- Managed front desk operations and organized confidential files
- Handled sensitive customer records with discretion
- Communicated effectively with clients and staff
- Provided administrative support and maintained accurate documentation
Sales Associate / Co-Manager
Journeys
Thousand Oaks, CA
07.2021 - 06.2022
- Supported daily operations and inventory tracking
- Delivered customer service and resolved concerns
- Assisted management with store performance goals
- Trained new hires on procedures and customer communication
Education
Bachelor of Science - Criminal Justice
California Lutheran University
Thousand Oaks, CA07-2026
Associate of Science - Criminal Justice
Moorpark College
Moorpark, CA05-2025
Skills
- Interviewing & Documentation
- Research & Data Analysis
- Conflict Resolution / De-escalation
- Confidential Record Handling
- Organizational & Time Management
- Leadership & Training
- Report Writing
- Microsoft Office (Word, Excel)
Languages
Spanish
Limited Working
Timeline
Supervisor / Manager (Part-Time)
Claire's
01.2024 - 08.2025
Third Key Manager
Francesca's Boutique
08.2023 - 12.2023
Receptionist, Cashier & File Clerk
Lexus of Thousand Oaks
11.2022 - 10.2023
Sales Associate / Co-Manager
Journeys
07.2021 - 06.2022
Associate of Science - Criminal Justice
Moorpark College
Bachelor of Science - Criminal Justice
California Lutheran University