Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Britany Boucher

Abbotsford,BC

Summary

Dynamic and customer-focused professional with extensive experience at McDonald's Restaurant, excelling in customer service and food handling. Proven ability to enhance customer loyalty through effective communication and teamwork. Skilled in multitasking and maintaining a clean, organized environment, ensuring smooth operations and high satisfaction levels.

Overview

7
7
years of professional experience

Work History

Cook

McDonald's Restaurant
06.2014 - 11.2018
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Processed customer transactions accurately and efficiently using point-of-sale systems.

Cashier

McDonald's Restaurant
06.2014 - 11.2018
  • Assisted customers with product inquiries, enhancing overall shopping experience.
  • Maintained cleanliness and organization of checkout area to ensure smooth operations.
  • Handled cash and electronic payments, ensuring secure financial transactions.
  • Collaborated with team members to optimize workflow during peak hours.
  • Provided support in restocking shelves and managing inventory levels as needed.
  • Adapted quickly to new procedures and technology within store environment.
  • Engaged with customers to promote loyalty programs and store promotions effectively.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Answered questions about store policies and addressed customer concerns.

Cashier

Walmart
04.2012 - 03.2013
  • Assisted customers with product inquiries, enhancing overall shopping experience.
  • Maintained cleanliness and organization of checkout area to ensure smooth operations.
  • Handled cash and electronic payments, ensuring secure financial transactions.
  • Collaborated with team members to optimize workflow during peak hours.
  • Provided support in restocking shelves and managing inventory levels as needed.
  • Adapted quickly to new procedures and technology within store environment.
  • Engaged with customers to promote loyalty programs and store promotions effectively.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Answered questions about store policies and addressed customer concerns.

Education

High School Diploma -

Yale Secondary
Abbotsford, BC
06.2014

Skills

  • Customer service
  • Cooking
  • Cleaning and organization
  • Food handling
  • Multitasking and organization
  • Performance improvement
  • Order verification
  • Effective planner
  • Time management
  • Team collaboration
  • Calm demeanor
  • Teamwork and collaboration

Languages

English
Full Professional

Timeline

Cook

McDonald's Restaurant
06.2014 - 11.2018

Cashier

McDonald's Restaurant
06.2014 - 11.2018

Cashier

Walmart
04.2012 - 03.2013

High School Diploma -

Yale Secondary

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Britany Boucher