Britannia Johnson
Dartmouth
Summary
Sales professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.
Overview
6
6
years of professional experience
Work History
Server
Moxies Bar & Grill
01.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Hostess
Moxies Grill and Bar
04.2023 - 01.2024
- Oversaw comprehensive front-of-house operations consistently accommodating a large number of guests daily
- Demonstrated proficiency in a range of responsibilities, including greeting and seating guests, table bussing, processing guest payments, and providing hands-on support in serving food and beverages during peak business hours
- Facilitated a smooth dining experience by coordinating with servers and kitchen staff
Brand Ambassador
American Eagle
08.2020 - 08.2023
- Styled and outfitted an average of 50 customers every day
- Assisted an average of 100 customers per day through the POS system in a timely manner
- Signed approximately 5 new customers daily for our loyalty program and raised our loyalty percentage by 4% in two years
- Assisted in replenishing new and old product in a timely manner according to company policy
Crew Member
McDonalds
05.2019 - 08.2020
- Assisted customers through the drive thru by taking orders and recommending products
- Collected payments from approximately 50 customers each hour through the POS system
- Assisted other members by helping make drink orders during rushes
- Maintained a clean working environment for myself and others by cleaning up any messes made in the kitchen and in the dining room
Education
Bachelor of Science -
Dalhousie University
04.2025
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
- Customer service
LANGUAGES
English and French
Timeline
Server
Moxies Bar & Grill
01.2024 - Current
Hostess
Moxies Grill and Bar
04.2023 - 01.2024
Brand Ambassador
American Eagle
08.2020 - 08.2023
Crew Member
McDonalds
05.2019 - 08.2020
Bachelor of Science -
Dalhousie University
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