Britani Messick
Coarsegold
Summary
I am very driven and motivated to complete the task at hand as I prioritize properly. Time management is a key in my tools that are used in any scenario.
Developed strong customer service and multitasking skills in high-paced restaurant environment. Demonstrates ability to manage multiple responsibilities while maintaining positive and professional attitude. Seeking to transition into new field, leveraging skills in effective communication and team collaboration.
Overview
2
2
years of professional experience
Work History
Server
BHG
03.2024 - 12.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Bussed and reset tables to keep dining room and work areas clean.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Housekeeper
Aramark
07.2023 - 03.2024
- Cleaning around campus
- I have maintained the responsibilities of running a restaurant floor as well as managing my own host stand
- I have also been trusted with keys to university buildings
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Head Hostess
Marina Bar & Grill
05.2023 - 10.2023
- Running the restaurant floor
- Trained and mentored new staff members to ensure consistent service quality and adherence to restaurant policies.
- Established a welcoming atmosphere by greeting guests promptly and professionally upon arrival.
- Streamlined the seating process for increased efficiency and reduced wait times for guests.
- Coordinated large parties and events, ensuring seamless service from arrival through departure.
Cashier
McDonald’s
12.2022 - 04.2023
- Drive-thru
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Bachelor of Science - Education
The University of Pikeville
Pikeville, Kentucky12-2025
Skills
- Ability to slightly speak ASL (sign language)
- Effective communication with coworkers, teammates, and fellow students
- Exceptional customer service
- Guest engagement
- Strong work ethic
- Cash handling
Leadership Experience
- President, Student Government Association, 3 years
- Secretary, Treasurer, Social Media Officer
- JV basketball team, JV softball team
Timeline
Server
BHG
03.2024 - 12.2024
Housekeeper
Aramark
07.2023 - 03.2024
Head Hostess
Marina Bar & Grill
05.2023 - 10.2023
Cashier
McDonald’s
12.2022 - 04.2023
Bachelor of Science - Education
The University of Pikeville
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