Summary
Overview
Work History
Education
Skills
Languages
Certification
References
Timeline
Hi, I’m

Brishna Yousefzai

Scarborough ,ON

Summary

Dedicated individual with over 6 years of experience in customer service and retail, looking for an employment opportunity to provide a high level of service to customers.

Overview

9
years of professional experience
1
Certification

Work History

Afghan Kabob & Donair

Cashier
12.2022 - 05.2023

Job overview

  • Conducted cash transactions with precision and attention to detail, minimizing errors and discrepancies
  • Consistently deliver exceptional customer service by assisting customers, providing product information, and meeting their needs
  • Adapted quickly to flexible work hours, including weekends and holidays, ensuring excellent service even during peak times
  • Efficiently managed cash transactions, maintaining accurate accounting and financial records.

First Choices Store

Customer Service Representative/Cashier
01.2023 - 01.2023

Job overview

  • Warmly greeted customers, provided information about products, and assisted with purchases
  • Provided excellent customer service by addressing inquiries and resolving issues promptly
  • Processed customer transactions, including payments and returns
  • Maintained a clean and organized checkout area, contributing to a positive customer environment
  • Collaborated effectively with team members to ensure smooth store operations, resulting in reduced checkout times.

Tolo TV

Video Editor
01.2018 - 01.2021

Job overview

  • Responsible for creating and editing morning news segments, ensuring high-quality broadcasts
  • Recorded and edited discovery programs and advertisements, contributing to content production
  • Played a key role in delivering engaging and informative content to the audience.

Finest Store

Customer Service Representative
01.2016 - 01.2018

Job overview

  • Demonstrated excellent communication skills and effective time management
  • Handled customer requests and solving any issues enhancing the shopping experience
  • Assisted with inventory management and stock control, contributing to efficient store operations.

Finest Store

Inventory Associate
01.2014 - 01.2016

Job overview

  • Managed inventory and accurately reported stock levels, optimizing supply management
  • Conducted inventory scanning and provided support to the store manager
  • Contributed to merchandising and stock replenishment, ensuring a well-stocked store.

Education

Kabul Institute of Journalism

Degree in Journalism
12.2015

University Overview

Naswan Said Noor Mohammad Shah Mina High School

High School Diploma
12.2013

University Overview

Skills

  • Extensive experience working in customer service with a focus on honesty, reliability, and productivity
  • Excellent organizational and communication skills to serve customers efficiently and to collaborate with coworkers to meet deadlines
  • Flexibility and adaptability to work any schedule, including weekends
  • Demonstrated ability to quickly learn and work independently and as part of a team
  • Languages spoken: English, Pashtu and Persian

Languages

English
Professional Working
English
Professional Working

Certification

  • Life & Employment Enhancement Program (LEEP, 24 hours), Saskatoon Open Door Society (SODS), Saskatoon, SK, 2022-12-01
  • WHMIS Training, St. John Ambulance Saint-Jean, 2015-01-01
  • OHS Standard First Aid, CPR-C, and AED (18hrs), Media Advancement USAID, Kabul, 2018-01-01, 2019-12-31

References

References
AVAILABLE UPON REQUEST

Timeline

Customer Service Representative/Cashier
First Choices Store
01.2023 - 01.2023
Cashier
Afghan Kabob & Donair
12.2022 - 05.2023
Video Editor
Tolo TV
01.2018 - 01.2021
Customer Service Representative
Finest Store
01.2016 - 01.2018
Inventory Associate
Finest Store
01.2014 - 01.2016
Kabul Institute of Journalism
Degree in Journalism
Naswan Said Noor Mohammad Shah Mina High School
High School Diploma

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Brishna Yousefzai