Seeking a new and exciting challenge to develop professionally, add skills while contributing to your organization.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Cruise Specialist
Gexel (Costco Travel Campaign)
Montreal
11.2018 - Current
Booking Cruise Reservations, Provide exceptional customer service when providing quotes, where to obtain info on Visas, travel insurance, excursions, Work with Cruise Line agents to book flights, hotels, Modify, refare reservations, Stay educated on Cruise Line rules, regulations
Lottery Attendant, Barmaid, Server
Bistro Lina
Montreal
08.2013 - 01.2018
Handle Cash, Maintain Inventory Serve Drinks
Customer Service Representative
BMO Bank
Montreal
12.2011 - 06.2012
Process transactional needs of our customers, Various clerical duties when requested
Administrative Assistant
Les Centres Masliah
Montreal
08.2010 - 02.2011
Booking and confirming patient’s appointments, Answering all incoming calls, Cleaning and minor repairs of hearing aids, Updating accounts receivable, Handling of all incoming and outgoing courier, Balancing cash, Selling hearing aid supplies
Senior Operations Assistant
HSBC Bank Canada
Montreal
07.2002 - 08.2009
Prepare Letters of Guarantee, Process wire transfers, Filing of Non Negotiable Security
Operations Assistant
HSBC Bank Canada
Montreal
07.1998 - 07.2002
Process personal loans for credit department, Process loan payments, Respond to customer enquiries involving balances, payment history, rates, Verification of insurance files, ensuring that policies are current and updated on system
Investment Clerk
HSBC Bank Canada
Montreal
10.1992 - 07.1998
Prepare and Process Term Deposits, GIC’s and RRSPs for our clients, Verify and quote rates in booking potential deals, Obtain spot rates and book deals with the Treasury Dept., Assist clients in finding best investment suitable to their needs
Lunch Monitor
EMSB
Montreal
Current
Supervising elementary students
Education
Skills
Organizational Skills
Administrative tasks
Teamwork and Collaboration
Interpersonal Skills
Decision-Making
Excellent Communication
Multitasking
Problem-Solving
Certification
Office de la protection du consommateur (OPC) License