Brisa Aleman
Van Nuys
Summary
Over 4 years of experience in delivering exceptional verbal communication to customers, fostering positive relationships. Develops and maintains strong personal development. Demonstrates optimism. Ready to face all the new challenges in medical sonography!
Overview
3
3
years of professional experience
Work History
Office Secretary
Envy Home Health
01.2025 - Current
- Enhanced scheduling efficiency for healthcare staff and client appointments.
- Ensured patient records accuracy within electronic health record systems.
- Provided timely information to clients, addressing all inquiries effectively.
- Facilitated insurance claims by preparing necessary documentation for billing processes.
- Safeguarded sensitive personnel information, maintaining strict confidentiality standards.
Area Supervisor
Kohls
09.2023 - 01.2025
- Enhanced customer satisfaction ratings by resolving inquiries and complaints promptly.
- Trained and mentored team members on effective customer service and sales techniques.
- Boosted sales through strategic implementation of visual merchandising projects.
- Mediated employee conflicts to achieve mutually beneficial resolutions.
- Collaborated with management to develop initiatives improving store performance and profitability.
Assistant Store Manager
Ross Dress for Less
09.2022 - 09.2023
- Ensured compliance with company policies by supervising daily operations effectively.
- Optimized labor costs through strategic staff scheduling during peak service hours.
- Identified sales trends by analyzing data to inform promotional campaign decisions.
- Maintained accurate cash register operations, balancing drawers and minimizing discrepancies.
- Increased sales by enhancing store appearance and implementing effective merchandise displays.
- Collaborated with Store Manager to enhance overall store performance through data analysis.
Education
High School Diploma -
Birmingham Community Charter High School
Lake Balboa, CA06-2020
Skills
- Personal Development
- Strong verbal communication
- Empathetic
- Great attention to detail
- Stress Management
- Patient Care Skills
Timeline
Office Secretary
Envy Home Health
01.2025 - Current
Area Supervisor
Kohls
09.2023 - 01.2025
Assistant Store Manager
Ross Dress for Less
09.2022 - 09.2023
High School Diploma -
Birmingham Community Charter High School