Brian Deane
Oakville
Summary
RESULTS - ORIENTED OPERATIONAL LEADER FOCUSED ON INCREASING PROFITS, REDUCING COSTS AND TRANSFORMING THE CUSTOMER SERVICE EXPERIENCE. HIGHLY SKILLED IN CULTIVATING AND LEADING HIGH-PERFORMANCE TEAMS FOCUSED ON EXCEEDING BUSINESS OBJECTIVES IN THE FACE OF A RAPIDLY CHANGING MARKET THROUGH STANDARDIZATION OF DEVELOPMENT PLANS AND NETWORKING.
Overview
12
12
years of professional experience
Work History
Financial Sales Manager/District Trainer
Money Mart Financial Services
12.2016 - Current
- Ability to lead a team to create structure surrounding incentives, achieving sales targets to increase revenue
- Assisting in creating and standardizing district initiatives to future financial growth
- Developed creative marketing campaigns/strategies to ensure growth sales
- Experience with managing financial and budgeting tools and excellent customer service satisfaction
- Experience with teaching, training, and presenting valuable workshops to employees
- Recruited, interviewed and hired employees to promote positive development
- Implemented initiatives to improve customer satisfaction and increase repeat business.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
- Computer skills, including spreadsheets, POS tools, scheduling software's, financial and payment software (Workday system)
- Re structured project management teams to launch Goal Setting and Role Clarity across the organization
- Experience with multi-store management.
Account Distributor
Sherway Group
01.2012 - 01.2016
- Accelerated distribution through online platforms of Soda Stream and Bacardi products to various stores and customers
- Provide BOLs and custom freight charges for various shipments locally and internationally
- Mentoring and coaching the staff and clients to perform expected procedures within the job frame
- Communicating inquiries on dispatched items intended for correct departments and locations
- Delivered orders to customers to drive full satisfaction.
- Developed strong customer base through efficient and reliable service.
Education
Bachelor of Arts - Marketing
York University
01.2013
Skills
- Results Oriented & Strong Analytical Abilities
- Proactive & Motivational Leader
- Dynamic Relationship Management - both internal & External
- Recruitment and talent development
- Profit Management and P&L Management
- Communication Management
- Extensive Customer Service Awareness & Transformation
- Heightened Problem-Solving Abilities
Certificates And Training
- Certificate in Business Marketing
- Dangerous Transportation of Goods Certificate
- Financial Services Commission of Ontario
- Criminal Record Check
Community Service
- Habitat for Humanity - Mississauga, ON 2018
- Handbags for the Holidays - Southwestern Ontario 2018-2021
- Salvation Army- Barbados and Brampton Citadel
References
References Available Upon Your Request
Languages
English
Native or Bilingual
Timeline
Financial Sales Manager/District Trainer
Money Mart Financial Services
12.2016 - Current
Account Distributor
Sherway Group
01.2012 - 01.2016
Bachelor of Arts - Marketing
York University
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