Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brindha Balasubramanian

Ajax,ON

Summary

Scrum Master with 3+ years of experience and proven track record of guiding cross-functional teams. Dedicated to fostering collaboration, facilitating effective communication, and removing obstacles. An Agile enthusiast, passionate about continuous improvement and creating an environment that empowers teams to self-organize and achieve their goals.

Overview

13
13
years of professional experience

Work History

Scrum Master

World Travel Protection
11.2023 - Current

· Played a key role in the successful adoption of Agile practices across the organization, resulting in increased
adaptability to changing market demands.
· Providing coaching and mentorship to teams on Agile principles, leading to increased team efficiency and
satisfaction.
· Transferred projects to Jira and confluence for more efficient management.
· Collaborate with Business analysts to prioritize and groom the product backlog.
· Engage in hands-on project work as required, encompassing analysis, design, and implementation.
· Develop and maintain a comprehensive product roadmap, project plan, timelines, and budgets, and ensure
adherence to project milestones.
· Prepare and distribute weekly and monthly project reports to the executives.
· Analyze conversion rate, drop off rate, page visits, geographical locations of the company's website,
distribute weekly reports to the executives.
· Author and deliver communication regarding progress and status for the clients.

Scrum Master

FDM Group Canada Inc.(Client: TD Bank)
04.2022 - 10.2023

· Served as the Scrum Master for multiple teams, providing coaching, guidance, and leadership in the
implementation of agile methodologies.
· Coordinated and facilitated SAFe ceremonies, including PI planning, daily stand-ups, sprint reviews, and
retrospectives, to ensure alignment with program and portfolio goals.
· Identified and resolved impediments to the team's progress, escalating issues as needed to ensure timely
resolution.
· Maintained project artifacts such as the product backlog, sprint backlog, and release plans, ensuring
alignment with business objectives.
· Collaborated with Product Owners and stakeholders to define clear and achievable project goals and
prioritize deliverables.
· Coached and mentored team members on agile practices, promoting self-organization, accountability, and
continuous improvement.
· Fostered effective communication channels among pod members and stakeholders to ensure alignment and
transparency.
· Collaborated with other Scrum Masters, Agile Coaches, and stakeholders to share best practices, drive
consistency, and promote the continuous evolution of the SAFe implementation.
· Conducted training sessions and workshops on agile methodologies, SAFe 6 practices, and Scrum
framework.

Scrum Master/Project Manager

Iseehear Inc
03.2021 - 10.2021

· Coached 3 teams to a higher level of agile maturity by organizing various workshops, mentoring, and
teaching.
· Assisted Product owners with backlog grooming and maximizing the value using data-driven approach,
leading to removal of 20% backlog items.
· Inspected & Adapted reports/metrics to monitor and improve the team's performance and product delivery.
· Cultivated a culture of transparency, psychological safety, and collaboration, where team members to freely
challenge each other and progress towards self-organization.
· Ensured user stories were 100% ordered, defined and ready to be worked on by the team.
· Planned and organized regular 'Inspect and Adapt' sessions of Sprint Review, leading to increase in the
stakeholder satisfaction from 60% to 90%.
Conducted training sessions for newcomers on Agile and Scrum across the organization

IT Analyst and Developer

IFMR Capital Finance Private Limited
04.2011 - 01.2016

· Conducted requirements gathering and design analysis for customer contact history for
customer relationship management.
· Designed and implemented data profiling and data quality improvement solution to analyze, cleanse and
consolidate data before uploading into the database.
· Worked on data that was a combination of structured and unstructured data from multiple sources, cleansing
it using Excel.
· Designed, developed, tested, and maintained Tableau dashboards based on user requirements.
· Created various Key Performance Indicator(KPIs) using Table calculations, calculated key figures,
aggregation options and logical functions.
· Performed exploratory data analysis to find trends and clusters.

Software Developer Training

NIIT
10.2011 - 03.2012

Collaborated with Business Analyst and other stakeholders to understand the business requirements. Assisted in the development, analysis, and testing of the software application.

· Involved in Software Development Life Cycle including analysis, development, and testing phases

· Designed and developed components using C#.Net

· Wrote and executed SQL statements to retrieve and set up data for tests

Education

Master of Science - Computer Applications

Anna University
India
05-2010

Bachelor of Science - Electronics And Communication

Madurai Kamaraj University
India
05-2007

Skills

Agile Transformation, Scaled Agile Framework,
Scrum, Kanban, Lean,Coach, Facilitation, Team Leadership, Continuous Improvement
Certifications: SAFe 6 Scrum Master, CSM, ICP-ACC
Tools : Jira, Confluence, Asana, MS Excel,
SharePoint

Timeline

Scrum Master

World Travel Protection
11.2023 - Current

Scrum Master

FDM Group Canada Inc.(Client: TD Bank)
04.2022 - 10.2023

Scrum Master/Project Manager

Iseehear Inc
03.2021 - 10.2021

Software Developer Training

NIIT
10.2011 - 03.2012

IT Analyst and Developer

IFMR Capital Finance Private Limited
04.2011 - 01.2016

Master of Science - Computer Applications

Anna University

Bachelor of Science - Electronics And Communication

Madurai Kamaraj University
Brindha Balasubramanian