Summary
Overview
Work History
Education
Skills
Timeline
Core Competencies
CustomerServiceRepresentative

Brinda Parekh

Toronto,Canada

Summary

Enthusiastic and detail-oriented Talent Acquisition and HR professional with practical experience in high-volume recruitment and end-to-end hiring. Skilled in using Workday, LinkedIn Recruiter, and ATS tools to source and screen top talent efficiently. Known for strong communication, relationship-building, and organizational skills, with a passion for creating a positive candidate experience. Quick to adapt, a team player, and currently pursuing CHRP certification to strengthen expertise in people management and recruitment strategies.

Overview

2
2
years of professional experience

Work History

Customer Service Representative

Staples
11.2023 - Current
  • Delivered excellent customer service with a 95% satisfaction rating, showcasing strong relationship-building and client-facing abilities.
  • Collaborated cross-functionally to ensure timely completion of service requests and internal projects in a fast-paced, high-volume environment.
  • Maintained data accuracy and quality control in daily transactions, demonstrating attention to detail and process efficiency.
  • Utilized multilingual communication skills to assist diverse clientele and enhance customer experience.

Recruiter

Randstad
05.2024 - 08.2024
  • Managed end-to-end recruitment for multiple technical and non-technical roles, screening and shortlisting 80% of candidates to meet position requirements.
  • Coordinated interviews monthly, maintaining a 95% on-time completion rate.
  • Sourced candidates via internal databases, expanding the talent pipeline by 20%.
  • Supported background verification and onboarding processes for new hires, ensuring compliance with Randstad standards.
  • Partnered with hiring managers to understand workforce needs and deliver quality shortlists aligned with business goals.

Education

Postgraduate Certificate - Project Management

Humber College
Toronto, ON
06.2025

Postgraduate Certificate - Human Resources Management

Humber College
Toronto, ON
12.2024

Bachelor of Business Administration - Human Resources

S.D. Jain International College
05.2023

Skills

  • Technical Tools: Workday LinkedIn Recruiter Indeed Microsoft Office Suite Excel Outlook ATS Management Data Entry & Reporting
  • Soft Skills: Communication Relationship Building Time Management Problem-Solving Team Collaboration Adaptability Attention to Detail Multilingual Communication Organizational Skills

Timeline

Recruiter

Randstad
05.2024 - 08.2024

Customer Service Representative

Staples
11.2023 - Current

Postgraduate Certificate - Human Resources Management

Humber College

Bachelor of Business Administration - Human Resources

S.D. Jain International College

Postgraduate Certificate - Project Management

Humber College

Core Competencies

  • Full-Cycle Recruitment & Onboarding
  • Candidate Sourcing & Screening
  • Technical & Sales Recruitment
  • Data Management & Reporting (MS Excel, Workday)
  • Background Checks & Compliance
  • Communication & Multilingual Interpersonal Skills
Brinda Parekh