12 + years of experience in Project Management and Release Management ,implemented state of the art information solutions facilitating corporate growth via contributing Banking Financial and Insurance domain by adopting consensus building, crisis management, problem-solving and negotiating techniques.
Overview
11
11
years of professional experience
1
1
Certification
Work History
SCRUM MASTER, PROJECT MANAGER
Royal Bank of canada
Toronto
04.2023 - 03.2024
Led commercial banking project involving RBC agreement to acquire HSBC Canada and need of ensuring HSBC clients move seamlessly to the RBC platform through integration.
Led 12 team members to deliver two projects Virtual account Management and Liquidity management solutions project worth $3.4M using DevOps ,achieving faster project completion with satisfaction.
Established process to map RBC virtual accounts (RBC VA) with (RBC DDA) accounts and create a process to log the account updates in swaplog ID where involves updating transaction description for virtual account transactions.
Liquidity management solutions are bank -hosted solutions to optimize corporate accounts enabling for sharing of liquidity without incurring bank interest cost. Balance inquiry adapter will receive request from liquidity management system for different scenarios through API and COLT to get requested balances and send back to LMS.
Oversees the successful planning, execution, monitoring, and closure of Agile project teams and involved leading, directing, and motivating project teams to reach goals,objectives,and deliverables.
Ensure project artifacts such as user stories,product backlog,sprint planning,sprint backlog, acceptance criteria, and test cases are properly documented and address impediments and blockers,escalating when necessary.
Utilized Agile tools such as Jira,Kanban board to track team progress, productivity,and individual performance during scrum meetings.
Created and maintained comprehensive document like PNR,Intake template,IT risk Triage ,Project agreement,change request, MIS for forecasting and budgeting.
Introduced CI/CD Pipelines with Jenkins,achieving 16% faster deployments and 11% higher code quality
Control functions including risk management to keep pace with frequent release cycles and develop capabilities to advise risk owners in near real time.
SENIOR PROJECT MANAGER
Manulife Financial Corporation
Toronto
08.2022 - 02.2023
Effectively and efficiently managed implementation of Multiple Workday Enterprise data Management Cloud and Kainos Automation testing projects using Agile and waterfall under Finance and HR portfolio
Continually responsible for detailed scope analysis and seeks opportunities to increase customer satisfaction, input to improve strategy and client relationship
Perform code reviews to ensure that code follow the standard frameworks and design patterns, meets non-functional requirements such as extensibility and reusability, and adheres to community and corporate development standards.
Contributed and provide practical guidance around data quality, metadata management, data access and security
Successfully Delivered Business process with RFP,Project schedules,scope Analysis,Purchase Order(PO),initiative templates,Simplified financial,Compliance Approvals ,Architect review Baseline ,CR,Delegation of Authority process,Risk memo with controls and evidences ,Cutover activities ,Go No Go Decision .
Maintained current operation documentations of portfolio tracking tools to drive towards the successful product launch and implementations.
Used Business Intelligence reporting tools (Power App,Power BI, MicroStrategy) for Enhancing , supporting existing report’s and database infrastructure .
Generate metrics and provide regular briefings and dashboards to senior management on the performance of the ongoing infrastructure projects
Proactively identified and drive process improvement initiatives across the enterprise mitigation risk and ensuring successful implementations
Designing an application's technical infrastructure, such as specific databases, programming languages, utilities, and testing approaches ,Participated in the assessment of software defects discovered during the quality assurance process.
Developed and maintained relationships with key client stakeholders & Directors, experience originating deals with C-level clients ,lead pursuit teams,participate and lead the proposal development process as well contributed to proposal shaping and pricing strategies.
SENIOR PROJECT MANAGER
Sun Life Financial
Toronto
11.2021 - 07.2022
Managing the end-to-end delivery of complex system solutions for two projects Illustrations Maintenanceand salesforce Integration for Digital Business technology solution Portfolio under Insurance domain around $600k Budget and controlling project constraints, scope, metrices, business needs and steering committees.
Project deals with Realtime feed from EIM to Salesforce using Application Programming Interface (API) to update advisor data. This will ensure advisor information is accurate and reliable on Salesforce and other project deals with Illustration server upgrades for SQL, Ecrion and application Infrastructure upgrade
Design and facilitate kick off and drive improvements to help individual team creating timeliness and schedules. Focused on creating and applying RACI, RAID log and Business process, BPR, Demand plan, ISRA, PIA, JIRA, Implementation plan, change tickets, Registry Budgets, CMR and facilitate quarterly insight summits with Hybrid methodologies and Full responsibility taken for the build and deployment of the supporting IT infrastructure
Ensuring the team adheres to Scrum theory, practices, and rules and works as a servant leader within the project team and ceremonies (Daily Standup’s, Estimation, Sprint Planning, Retrospective, product backlog, burn down metrics and refinement & Review/Demo).
Lead improvements to the efficiency and effectiveness of the project delivery service and contribute to identifying areas of improvement
Demonstrated POC and Requirements based on the business needs, Policies and Procedures
Supporting the Service Owner for Project Delivery in maintaining and developing processes, standards, tools and reporting and their documentation and proactively reviewing the service provided to end-users and customers
Worked with the Product Owner and other development team members to perform backlog refinement. Mentor them on effective agile product ownership
Prioritizing and maintaining the Test Results, Non-Functional Test Results, Defect Information, warranty, Signoffs and Provided clear ownership for visibility of the resolution of all project risks and issues.
Used JIRA/Confluence, Kanban, Miro/Mural for product roadmap management and MS Office Suite (Word, Excel, Project, PowerPoint, MS 365)
Engaging stakeholder to achieve goals and Targets to reach the quality of the scope and implementing IT strategies and successfully delivered many complex initiatives
Demonstrates strong ability to develop relationships across in a collaborative and trusted spirit and committed to personal and team excellence and the ability to operate in a dynamic and constantly changing environment.
PROJECT MANAGER
Larsen &Toubro Infotech
India
04.2019 - 10.2021
Manage project budget of $325M+ with Citi Bank for Retail, Wholesale, Operational, AML/KYC projects and ensure company obtains the best possible pricing; determine and minimize risk in buyout processes, reducing costs by 15% annually
Banking application deals with savings ,checkings ,transactions,pension funds,life insurance,mortgages and loans ,including Banking Software Projects, Core Banking System, ATM Banking, Internet Banking, Mobile Banking, Forex Management, Treasury Management System, Asset Liability Management System, and Financial
Managed Project with SDLC, Methodologies, Data management,Data Governance,Risk management with our business value, and task management, change request, organizational change management, service management & tracking revenue & Loss.
Ensure that the project team understands all aspects of the prime contract relating to their respective responsibilities, and demonstrate a thorough understanding of the prime contractchecklist and organizational structure
Build relationships and communicate with program sponsor, business, vendors and technology owners and colleagues by providing superior client experience. Act as a bridge between the business, vendor, and the technical teams.
Maintenance of portfolio level plans including associated resourcing plans for the entire infrastructure team
Negotiate, analyze, and prepare order agreements, subcontracts, and cost control budgets
Maintained fiscal systems for requirement gathering, recording, forecasting, monitoring, budgeting project expenditure and business process modelling, process flow, data flow.
Led the preparation of weekly and monthly project status reports and was responsible for the scrum meeting initiative. Educated and reinforced scrum methodology and agile framework to team members and stakeholders
Involved in reporting client Maintained data like SOW, task order, revenue & reversal adjustments. Manage Projections, Vendor management, Billing data, Profitability, Engagement Data Migration, Process Improvement, Cost Reduction, vendor data, KPI, Invoices, Profitability.
Maintained Contract management under each Statement of Work and opportunity maintenance as Revenue split/Billing details.
Handled Onboarding, resource allocation (R-code allocation), Resource intensity weights, billing allocation for multiple projects. Non -compliance Asserts, Non-Usage of Asserts, No Login reports were published on weekly basis and Monitored Cadence report based on resource allocation, and Ramp down tracking, Margin Improvement based on level of performance.
Co-ordinated with the executive managers, team leads, project managers, delivery managers, RM to assist them with the daily operations and MBR (Monthly Business review) and QBR (Quarterly Business Review) sessions with stakeholders as well reporting, asset management, workforce management, delivery status updates, business travels etc
PROJECT LEAD
Larsen & Toubro Infotech
India
04.2016 - 03.2019
Identified process improvements and works across the organization to continuously improve overall project management support.
Coordinated the implementation of a project and make sure it is completed on time and keeping track of progress, and making sure projects follows Targets and Contributed towards projectmanagement improvement activities as part of the IT project management team.
Worked with stakeholders to call out issues and provide solutions to create greater project efficiencies.
Reviews/approves work plan of external service providers or consultancy contracted to execute the projects.
Communicated and supported data centre maintenance,data conversion upgrades, and other related activities that affect the data centre.
Building and executing project plans while ensuring conformance to established project management process and methodology.
Ensure the quality and delivery of the SLA’s by partnering with the IT solution providers and GE Corporate IT Program Managers.
Techniques, Frameworks, Process models, Agile methodologies were handled.
Working closely with the Development Manager to manage the day-to-day work of the development team whose work is organized into iterations.
Review allocations, team member capacities and work with other managers to create detailed project work plans from the estimated scope of work.
Mastery of project management methodology, tools, and templates (includes project planning, schedule development, scope management and cost management) and Assists efforts to improve technology development.
Demonstrates up-to-date expertise in Program Management and applies this to the development, execution, and improvement of action plans.
TECHNICAL ANALYST
Larsen & Toubro InfoTech
India
04.2013 - 03.2016
Worked as Technical Analyst for Unitrax front end application using Waterfall where particular focus on the wealth & assert management products of the banking, mutual fund, insurance.
Facilitated a workshop with Business Analyst Teams for understanding new functional roles in the application and created documents for the developers to implement the process by waterfall methodologies with java based distributed technology platforms.
Increased productivity by reducing redundancy and minimizing data entry errors through screen edits and business rules, simplifying maintenance obligations, and lowering operational costs.
Focused on Production deployments and release management reports as well improved customer experience through screen rationalization, streamlined workflows, and new features, based on a web-optimized platform that enables enhanced automation and integration access through an application performance interface.
Education
Master of Business Administration in HR -
Anna University
Bachelor of Technology -
Anna University
Skills
Workflow Analysis
Resource Allocation
Project Management
Business Analysis
Technology Evaluation
Business Process Models
Technical Training & Development
Client Relationship Management
Stakeholder Engagement
Quality Assurance
Risk & Financial Management
Process Optimization
Problem Solving & Analysis
MS Office Suite (Word, Excel, Project, PowerPoint, MS 365)
Customer Service Representative/Courier and Archiving at (RBC)Royal Bank Of Canada/Antigua Commercial BankCustomer Service Representative/Courier and Archiving at (RBC)Royal Bank Of Canada/Antigua Commercial Bank