Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Brina Schmolinski

Edmonton,AB

Summary

Proven track record in enhancing customer service excellence, demonstrated during tenure at Dollarama. Skilled in cash management and fostering customer relations, I consistently exceed expectations through exceptional organizational abilities and a strong work ethic. Achieved significant improvements in customer satisfaction and operational efficiency.

Overview

14
14
years of professional experience

Work History

Cashier

TGP The Grocery People
09.2017 - 11.2017
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Night Stocker

Princess Auto
05.2016 - 10.2016
  • Collaborated with coworkers to complete nightly stocking tasks efficiently and effectively.
  • Unloaded arriving product stock and moved to store display areas.
  • Reduced stock damage by carefully handling and transporting merchandise from storage to sales floor.
  • Contributed to a safe working environment by adhering to safety regulations during overnight shifts.
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Improved store organization by efficiently restocking shelves and displays during overnight shifts.
  • Exhibited strong time management skills by consistently completing tasks within assigned deadlines while maintaining a high level of accuracy and attention to detail.
  • Ensured accurate product placement by carefully following planograms and store layouts.
  • Readied items for sales floor stocking by affixing tags and preparing shelf labels.

Sales Associate

Dollarama
09.2009 - 08.2010
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Engaged with customers to build rapport and loyalty.

Sales Associate

Daniadown Home
07.2004 - 12.2005

Night Stocker

Zellers Department Store
09.2003 - 12.2005

Education

Guildford Park Secondary
Surrey, BC

Skills

Customer Service

Customer Assistance

Work Ethic and Integrity

Patience and Empathy

Time management skills

Cash Handling

Cleaning and sanitizing

Customer service excellence

Money Handling

Customer Relations

Cash Register Operation

Written and verbal communication

Organizational abilities

Cash Management

Order Taking

Languages

English
Elementary

Timeline

Cashier

TGP The Grocery People
09.2017 - 11.2017

Night Stocker

Princess Auto
05.2016 - 10.2016

Sales Associate

Dollarama
09.2009 - 08.2010

Sales Associate

Daniadown Home
07.2004 - 12.2005

Night Stocker

Zellers Department Store
09.2003 - 12.2005

Guildford Park Secondary

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Brina Schmolinski