Brina Kervin

Customer relations.

Coordinated appointment bookings and processed client transactions.

Monitored stock and placed reorders when necessary.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Answered customer questions about sizing, accessories, and merchandise care.
• Rotated stock and restocked shelves to maintain product availability and store appearance.
• Engaged with customers to effectively build rapport and lasting relationships.