Summary
Overview
Work History
Education
Skills
Timeline
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Brijane Williams

Los Angeles,CA

Summary

Dynamic professional with over 3 years of experience in non-medical transportation services with Alex Smith, excelling in pupil management and safety. Proven ability to resolve customer issues with empathy as a Customer Service Representative at Telus Communications. Skilled in defensive driving and effective communication, ensuring a positive experience for all stakeholders.

Overview

3
3
years of professional experience

Work History

Non Medical Transportation

Alex Smith
06.2022 - 02.2025
  • Over 3 years of driving experience with a valid California Driver’s License
  • More than 21 years old and fully compliant with legal driving and employment age
  • Clean driving record and knowledge of defensive driving techniques
  • Physically fit and capable of meeting all medical and physical job requirements
  • Ability to complete required training efficiently and thoroughly
  • Excellent verbal communication and student interaction skills
  • Skilled in pupil management, ensuring discipline and safety on board
  • Competent in providing assistance to students with physical or special needs
  • Successfully passed pre-employment drug screening

Customer Service Representative

Telus Communications
10.2021 - 09.2022
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Education

No Degree - Medical Assistance

Inter-coast College
Carson, CA
04-2020

Skills

Google Play

Google Play is a digital distribution service operated and developed by Google LLC It serves as the official app store for Android devices, providing access to a wide range of content including:

  • Apps and games
  • Movies and TV shows
  • Books and audiobooks
  • Music (legacy support)

Google One

Google One is a cloud storage and membership service offered by Google, designed to expand users’ cloud storage across:

  • Google Drive
  • Gmail
  • Google Photos
  • It also provides added benefits including:
  • Access to Google experts for customer support
  • Family sharing for up to 5 members
  • VPN by Google One (on eligible plans)

Timeline

Non Medical Transportation

Alex Smith
06.2022 - 02.2025

Customer Service Representative

Telus Communications
10.2021 - 09.2022

No Degree - Medical Assistance

Inter-coast College
Brijane Williams