Brij Mohan
67 Logan Ave, Sudbury,Canada
Summary
Take-charge highly qualified professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.
Overview
4
4
years of professional experience
Work History
Service Wash Porter
Sudbury Hyundai
Greater Sudbury
04.2024 - Current
- Inspected equipment for proper functioning and reported any issues to management.
- Cleaned interior and exterior of vehicles using a pressure washer, brushes, soap, and other cleaning materials.
- Polished the exterior surfaces of cars to remove dirt and grime.
- Vacuumed upholstery in order to remove dust particles.
- Applied wax to the car's surface in order to protect it from environmental damage.
- Conducted regular inspections on machines used in car wash process to ensure proper functioning.
- Worked rapidly with minimal supervision to thoroughly clean exteriors and interiors of vehicles.
Production Baker
Tim Hortons
North Bay, Ontario
05.2023 - 03.2024
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Developed strategies to increase team productivity and improve customer service levels.
- Conducted performance appraisals for team members, providing feedback and identifying areas of improvement.
- Resolved escalated customer complaints or queries promptly and efficiently.
- Supported the manager in developing plans for future projects, initiatives and objectives.
- Assigned projects and distributed tasks to team members as per area of expertise.
Operations Supervisor
Satguru Cable Network
Ambala Cantt, India
04.2021 - 02.2023
- Engaged employees to create safe, energetic work environment through feedback and recognition.
- Oversaw implementation of procedures, goals and objectives within operations.
- Identified areas for improvement and implemented new processes to enhance overall company quality and performance.
- Built strong operational teams to meet process and production demands.
- Identified areas of deficiency and performed root-cause analysis to solve problems.
- Developed work plans and schedules for employees to facilitate adequate staffing for service requirements.
- Monitored marketing and advertising campaigns to verify maximum efficiency and cost savings to budget.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Guided employees in handling difficult or complex problems.
- Resolved customer complaints or answered customers' questions.
Education
MBA - Marketing And Consumer Studies
Punjabi University
India06.2019
BBA - Marketing And Consumer Studies
Punjabi University
India05.2016
Skills
- Budgeting and Cost Control Strategies
- MRP and ERP Systems
- Performance Management
- Report Preparation and Analysis
- Regulatory Compliance
- Team Management and Supervision
- Recruitment and Hiring
- Handling Customer Complaints
- Delegation and Work Assignment
- Maintenance Coordination
- Payroll Administration
- Decision Making
- Schedule Coordination
- Appointment Scheduling
- Microsoft Office
Availaibility
- Monday to Friday - Available after 6PM
- Saturday & Sunday - Available all day
Timeline
Service Wash Porter
Sudbury Hyundai
04.2024 - Current
Production Baker
Tim Hortons
05.2023 - 03.2024
Operations Supervisor
Satguru Cable Network
04.2021 - 02.2023
MBA - Marketing And Consumer Studies
Punjabi University
BBA - Marketing And Consumer Studies
Punjabi University
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