Hi, I’m
Brigitte Tenbergen
Edmonton,AB
Summary
Over 30 years of international managerial sales experience in luxury real estate industry and import/export. Successfully sold properties across various countries and multi-cultural environments. Expertise lies in consistently exceeding sales goals and building strong connections. Focuses on providing exceptional customer service. Highly flexible and adaptive to different working environments, thriving even under pressure. Unique multi-lingual skill set allows for effective communication.
Overview
33
years of professional experience
Work History
Winners & HomeSense
Sales Associate
11.2021 - Current
Job overview
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
Luxhabitat Sothebys Real Estate Broker
Associate Sales Director
03.2014 - 07.2020
Job overview
- Promoted high-end real estate properties.
- Created various marketing materials including brochures, leaflets, and floor plans
- Prepared and interpreted legal documents such as listings and sales contracts.
- Provided legal, economic, and market advice
- Ensured all terms and conditions of sales agreements are met
- Managed relationships with important clientele.
- Coordinated property closings and overseeing document signing
- Examined market trends to identify competitive price points.
- Organized open house events and viewings to all advertised properties.
Intouch Relocations
Senior Relocation Consultant
07.2009 - 02.2014
Job overview
- Facilitated efficient coordination and organization of viewings, city tours, and Settle-In Services
- Managed and oversaw tenancy contracts, ensuring compliance with legal requirements and negotiating favorable terms for the company.
- Efficiently managed rent negotiations with agents and achieved favorable outcomes.
- Implemented appropriate modifications to resolve customer concerns.
- Implemented innovative tracking systems for better monitoring of project progress and improved communication within the team.
Omniyat Properties
Sales Consultant
06.2008 - 07.2009
Job overview
- Developed marketing, sales tools, and presentation materials
- Participated in property exhibitions.
- Developed an extensive network of industry professionals and international property owners
- Devised unique sales strategies, promotions, and presentations which increased sales value.
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Generated increased sales revenue through effective lead generation and follow-up efforts.
- Achieved top performance by strategically adapting to rapidly changing, competitive environment.
Arabian Flowers FZCO
Sales Manager
08.2007 - 02.2008
Job overview
- Identified international vendors and created sales summaries
- Produced regular revenue analysis
- Determined merchandise price schedules and discount rates
- Directed Sales Teams and managed territories.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
Floris San Remo
Sales Manager
09.2001 - 07.2007
Job overview
- Consolidated expansion and development of client base
- Grew number of customers by 20% in 2 years time
- Successfully oversaw and developed a Euro 3 million sales portfolio.
- Analyzed and implemented merchandise price schedules and discount rates
- Investigated and assessed customer preferences to optimize sales approach
- Managed customer complaints through prompt refunding and accurate bill adjustments
- Established and maintained friendly yet professional rapport with customers
- Executed regular trips to facilitate in-person meetings and implement customer base.
Weerman BV
Sales Manager
11.2000 - 06.2001
Job overview
- Established and broadened customer network through ongoing business trips.
- Oversaw customer master data, conducting margin analysis.
- Streamlined order processing, return handling, and credit management
- Developed and implemented effective sales strategies.
Wesseling Italia
Sales Manager
08.1998 - 10.2000
Job overview
- Strengthened international network by consolidating existing contacts and generating new leads through frequent business trips
- Enhanced revenue levels through the creation of promotional initiatives
- Assisted with various administrative tasks.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
Marziaflor
Sales Executive
07.1995 - 07.1998
Job overview
- Successfully managed a high volume of up to 100 customer orders per day
- Recommended and helped customers select merchandise based on their needs
- Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently
- Informed customers about sales and promotions in a friendly and engaging manner.
Arlotti Export
Executive Secretary
10.1991 - 06.1995
Job overview
- Wrote reports and correspondence from dictation and handwritten notes
- Dispersed incoming mail to correct recipients throughout the office
- Made copies, sent faxes, and handled all incoming and outgoing correspondence
- Created and maintained spreadsheets using Excel functions and calculations to develop reports and lists
- Managed the day-to-day calendar for the company's senior director
- Managed customer calls/logistics during absence of Senior.
- Handled confidential information in professional manner.
- Maintained strict confidentiality in all aspects of personal, financial, and corporate information.
- Transcribed phone messages and relayed to appropriate personnel.
Education
Eton InstituteDubai
TESOL Certificate
01.2011
Gymnasium VoerdeVoerde, North Rhine Westfalia, Germany
High School Diploma
06.1991
Skills
- Customer Service
- Time Management
- Problem-solving skills
- Multi-tasking strength
- Reliable and punctual
- Goal-Oriented
- Outgoing Personality
- Relationship Building
- Exceptional customer service
- Problem-Solving
Accomplishments
- Business Development - Initiated two key partnerships which resulted in 20% revenue growth.
Languages
German
Native or Bilingual
English
Native or Bilingual
French
Full Professional
Italian
Native or Bilingual
Spanish
Limited Working
Dutch
Limited Working
Teaching
Teaching German
Tutoring
Tutoring non-native German children
Intermediatelanguages
- Dutch
- Spanish
Volunteer Experience
Volunteering experience November/December 2010 in a Children's Home Belize/Central America
Timeline
Sales Associate
Winners & HomeSense
11.2021 - Current
Associate Sales Director
Luxhabitat Sothebys Real Estate Broker
03.2014 - 07.2020
Senior Relocation Consultant
Intouch Relocations
07.2009 - 02.2014
Sales Consultant
Omniyat Properties
06.2008 - 07.2009
Sales Manager
Arabian Flowers FZCO
08.2007 - 02.2008
Sales Manager
Floris San Remo
09.2001 - 07.2007
Sales Manager
Weerman BV
11.2000 - 06.2001
Sales Manager
Wesseling Italia
08.1998 - 10.2000
Sales Executive
Marziaflor
07.1995 - 07.1998
Executive Secretary
Arlotti Export
10.1991 - 06.1995
Eton Institute
TESOL Certificate
Gymnasium Voerde
High School Diploma
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