Brigitte Siebert
Summary
Resourceful and experienced worker offering expertise in customer service, travel coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.
Overview
16
16
years of professional experience
Work History
Assistant Production Office Coordinator
Warner Bros, Disney, Netflix
10.2020 - Current
- Coordination of all production travel and immigration to meet strict deadlines and budgets while overcoming scheduling conflicts and obtaining all necessary approvals in a time-sensitive manner.
- Creating and publishing travel logs and memos, cast and stunt lists, accommodations list, and deal points memos.
- Draft and obtain performer union contracts and permits, Canadian immigration work permits and visas.
- Serve as a friendly, welcoming first point of contact in Vancouver for all-new cast, crew and executives.
- Cultivate professional working relationships with peers, talent and creatives, executives, agents and union representatives.
- Review documentation such as invoices and memos for accuracy and compliance before publishing or reimbursement.
- Liaise with producer, production manager, and production coordinator to support production needs.
- Collaborate with peers, managers, and executives to assist in directing workflow and support operations.
- Create and maintain detailed reporting of travel schedules and costs and process all company travel expenses and reimbursements
- Update and maintain confidential databases, records, filed paperwork,and organize computer-based information.
- Screen and initiate actions to a high volume of phone calls, texts, emails, and walk-in inquiries.
- Handle confidential and sensitive information with discretion and tact.
Corporate Travel Manager
Corporate Traveller
09.2007 - 10.2020
- Managed a $4 million dollar portfolio while working on the 3rd most productive team globally.
- Consistently delivered above and beyond customer service to develop, maintain, and grow corporate accounts.
- Completed administrative tasks including banking, client payments, invoicing, credit card reconciliation, daily and monthly reporting to head office.
- Assisted clients with flight changes and cancellations to minimize travel disruptions.
- Worked closely with top executives and assistants to meet compliance with strict business schedules.
- Developed loyal clientele base due to excellent listening,research skills, quick and creative problem-solving and a keen understanding of travel budgets.
- Collaborated with executives to create company specific travel policies and implemented updated policies and practices for organization and monitored effect.
- Answered high volume of phone calls and email inquiries with a ten minute response time.
- Facilitated training and onboarding for incoming office staff.
Education
Certificate - Human Resources Management
Simon Fraser University
Burnaby, BCSkills
- Excellent communication skills
- Self-motivated and proactive
- Ability to multi-task and prioritize urgency
- Outstanding attention to detail
- Executive travel
- Correspondence and Memos
- Office Administration
- Conflict Management
- Logistics and Schedule Management
- Executive Support
- Analytical reasoning
- Time management
- Warm and professional demeanor
- Mac, PC, Gmail, Outlook, Google Drive, Zoom, Adobe, Scenechronize, Microsoft Office, Dropbox
- Strong Problem Solver
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Assistant Production Office Coordinator
Warner Bros, Disney, Netflix
10.2020 - Current
Corporate Travel Manager
Corporate Traveller
09.2007 - 10.2020
Certificate - Human Resources Management
Simon Fraser University
Volunteer Work
I am currently volunteering with the Happy Herd Animal Sanctuary for abused and neglected farm animals.
I've previously volunteered with Vokra cat shelter, UBC sustainable garden, and the German-Canadian care home.
Volunteer Work
I am currently volunteering with the Happy Herd Animal Sanctuary for abused and neglected farm animals.
I've previously volunteered with Vokra cat shelter, UBC sustainable garden, and the German-Canadian care home.
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