Resourceful and experienced worker offering expertise in customer service, travel coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.
Overview
16
16
years of professional experience
Work History
Assistant Production Office Coordinator
Warner Bros, Disney, Netflix
10.2020 - Current
Coordination of all production travel and immigration to meet strict deadlines and budgets while overcoming scheduling conflicts and obtaining all necessary approvals in a time-sensitive manner.
Creating and publishing travel logs and memos, cast and stunt lists, accommodations list, and deal points memos.
Draft and obtain performer union contracts and permits, Canadian immigration work permits and visas.
Serve as a friendly, welcoming first point of contact in Vancouver for all-new cast, crew and executives.
Cultivate professional working relationships with peers, talent and creatives, executives, agents and union representatives.
Review documentation such as invoices and memos for accuracy and compliance before publishing or reimbursement.
Liaise with producer, production manager, and production coordinator to support production needs.
Collaborate with peers, managers, and executives to assist in directing workflow and support operations.
Create and maintain detailed reporting of travel schedules and costs and process all company travel expenses and reimbursements
Update and maintain confidential databases, records, filed paperwork,and organize computer-based information.
Screen and initiate actions to a high volume of phone calls, texts, emails, and walk-in inquiries.
Handle confidential and sensitive information with discretion and tact.
Corporate Travel Manager
Corporate Traveller
09.2007 - 10.2020
Managed a $4 million dollar portfolio while working on the 3rd most productive team globally.
Consistently delivered above and beyond customer service to develop, maintain, and grow corporate accounts.
Completed administrative tasks including banking, client payments, invoicing, credit card reconciliation, daily and monthly reporting to head office.
Assisted clients with flight changes and cancellations to minimize travel disruptions.
Worked closely with top executives and assistants to meet compliance with strict business schedules.
Developed loyal clientele base due to excellent listening,research skills, quick and creative problem-solving and a keen understanding of travel budgets.
Collaborated with executives to create company specific travel policies and implemented updated policies and practices for organization and monitored effect.
Answered high volume of phone calls and email inquiries with a ten minute response time.
Facilitated training and onboarding for incoming office staff.
Education
Certificate - Human Resources Management
Simon Fraser University
Burnaby, BC
Skills
Excellent communication skills
Self-motivated and proactive
Ability to multi-task and prioritize urgency
Outstanding attention to detail
Executive travel
Correspondence and Memos
Office Administration
Conflict Management
Logistics and Schedule Management
Executive Support
Analytical reasoning
Time management
Warm and professional demeanor
Mac, PC, Gmail, Outlook, Google Drive, Zoom, Adobe, Scenechronize, Microsoft Office, Dropbox
Strong Problem Solver
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Assistant Production Office Coordinator
Warner Bros, Disney, Netflix
10.2020 - Current
Corporate Travel Manager
Corporate Traveller
09.2007 - 10.2020
Certificate - Human Resources Management
Simon Fraser University
Volunteer Work
I am currently volunteering with the Happy Herd Animal Sanctuary for abused and neglected farm animals.
I've previously volunteered with Vokra cat shelter, UBC sustainable garden, and the German-Canadian care home.
Volunteer Work
I am currently volunteering with the Happy Herd Animal Sanctuary for abused and neglected farm animals.
I've previously volunteered with Vokra cat shelter, UBC sustainable garden, and the German-Canadian care home.
Sport Presenter - Newshub Live at 6 at Newshub/Warner Bros Discovery/Warner Bros DiscoverySport Presenter - Newshub Live at 6 at Newshub/Warner Bros Discovery/Warner Bros Discovery