Brigitte McMillon
Palmdale,CA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects. Results-driven property management professional that focuses on optimizing operations within a company’s missions and values. Hands-on team player that creates a positive and energetic environment, which motivates a natural result of team success. Dedicated to professionalism in communication and appearance to provide the most positive customer experience.
Overview
12
12
years of professional experience
Work History
Assistant Community Director
FPI Management
05.2021 - Current
- Working with maintenance staff to prioritize work orders, resulting in timely completion of tasks and increased resident satisfaction, processed and submitted invoices to corporate.
- Increased resident satisfaction by addressing and resolving concerns promptly and professionally. Resolving conflicts between tenants regarding noise, lease violations and parking.
- Conducted regular property inspections to identify potential maintenance issues, ensuring prompt resolution before escalation. Issued legal notices as needed, ensuring lease agreement compliance
- Collected rent and maintained 96% delinquency rate.
- Managed leasing processes, including application approval, lease signings, move-in coordination.
- Understanding of all fundamentals of the Tax Credit program’s certification and recertification process
Multi-Site Leasing Professional
Greystar Property Management
02.2020 - 04.2021
- Toured property with prospective tenants and provided information about unit features and amenities
- Managed leasing across multiple properties, consistently achieving high occupancy rates
- Coordinated move-ins and move-outs efficiently, minimizing vacancy periods between tenants.
- Monitored property appearance regularly, working with maintenance teams to address any issues promptly.
- Increased lease renewals by building strong relationships with tenants and addressing their concerns promptly.
Leasing Professional
Career Strategies, Inc.
06.2012 - 01.2020
- Assisted with marketing efforts to increase property visibility and attract potential renters.
- Tracked leads from various sources using CRM software, allowing for better analysis of marketing effectiveness.
- Supported property manager with administrative tasks such as filing, data entry, and scheduling appointments.
- Kept current on local market trends in order to provide competitive pricing information to property manager.
- Responded to requests and scheduled appointments for property showings.
Education
High School Diploma -
Westchester High School
Los Angeles, CA1995
Certificate Program - Phlebotomy/Emergency Medical Technician
University of Antelope Valley
Lancaster, CA2012
Skills
- Fair Housing Regulations
- Administrative Support
- Background Check Process
- Staff Supervision
- Property management software
- Tax Credit and Conventional
Timeline
Assistant Community Director
FPI Management
05.2021 - Current
Multi-Site Leasing Professional
Greystar Property Management
02.2020 - 04.2021
Leasing Professional
Career Strategies, Inc.
06.2012 - 01.2020
High School Diploma -
Westchester High School
Certificate Program - Phlebotomy/Emergency Medical Technician
University of Antelope Valley
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