Summary
Overview
Work History
Education
Skills
Certification
Industry Involvement
Timeline
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Brigitte Mallozzi

Vaughan

Summary

Strong expertise and knowledge of underwriting in the direct and reinsurance markets. Collaborative leader with dedication to partnering with peers to promote an engaged and empowering work culture. Demonstrated strength in building and maintaining relationships with diverse clients across Canada. Key contributor to increasing market share as a new reinsurer in a highly competitive industry. Uses independent decision-making skills and sound judgement to positively impact company success. Diligent individual with strong work ethic.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Chief Underwriter

Hannover Re Canadian Life Branch
07.2021 - Current
  • Manage the overall performance of the underwriting and claims teams while ensuring client expectations are being met
  • Demonstrate sound risk management practices with an approval limit of $30 million for life products and $3 million for critical illness products
  • Manage and approve claims up to $10 million for Life, $2 million for CI, and oversee claims that are under litigation
  • Collaborate with senior leadership in identifying opportunities that support the growth of Hannover Re in the Canadian market.
  • Oversee the development of the underwriting manual to ensure guidelines are properly aligned with trends and emerging issues in the Canadian market
  • Provide underwriting consultation to the pricing team throughout client RFP (request for proposal) process
  • Provide underwriting input to innovative projects and initiatives
  • Built strong relationships with senior leaders in the industry across Canada and provide advice on underwriting guidelines and programs
  • Resolve case escalations and handle business exceptions
  • Perform client audits
  • Presented on medical underwriting topics at industry conferences

AVP, Underwriting

Hannover Re Canadian Life Branch
08.2016 - 07.2021
  • Promoted and led performance enhancement culture by actively coaching and mentoring direct reports
  • Demonstrated sound risk management practices with an approval limit of $20 million for life products and $3 million for critical illness products
  • Collaborated with the senior leadership team to develop business partnerships and opportunities in the underwriting industry
  • Identified opportunities to improve business process flows and productivity in order to decrease turnaround time to 24 hrs for cases up to $5 million and 48 hrs for cases greater than $5 million
  • Led the underwriting development of a new automated underwriting rules engine
  • Presented at industry conferences on medical underwriting topics

Manager, Underwriting

Desjardins Financial Security
07.2008 - 08.2016
  • Successfully led team of 30 employees through new system implementation and business integration while managing sales expectations with the existing distribution network
  • Demonstrated sound risk management of life, critical illness and disability products with approval limits of $10 million for life, $2 million for CI and DI (no limit)
  • Managed growth and development of the underwriting team during periods of accelerated growth ranging from 20-30% in consecutive years
  • Developed professional relationships with sales advisors in the handling of complaints and business decisions
  • Effectively managed costs of resources and underwriting requirements in line with efficiency initiatives and budget constraints. Achieved reduction of underwriting requirements by 35%
  • Demonstrated effective negotiation skills with reinsurers and sales advisors on complex cases

Life Underwriting Supervisor

State Farm International Life Insurance Ltd
09.1998 - 06.2008
  • Managed a team of 15 underwriters responsible for underwriting business from a distribution network comprised of captive agents
  • Implemented LEAN process improvements to increase efficiencies for the Canadian region
  • Trained and developed agents on field underwriting best practices
  • Consistently maintained turnaround times established for the Canadian region
  • Communicated closely with sales field to provide guidance on underwriting guidelines and assessments


Education

Bachelor of Science - Biology, Physiology , Minor in French

University of Toronto
Toronto, ON
06.1994

Skills

  • Strategic Planning
  • Business Leadership and Partnership
  • Project Oversight
  • Results Oriented
  • Relationship Building
  • Operations Management
  • Proficient in French

Certification

FLMI, Fellow Life Management Institute

Industry Involvement

CIU (Canadian Institute of Underwriters) Executive Committee 


Vice Chair 2017-2018, Chair 2018-2019, Past Chair 2019-2021 

Responsible for leading the Executive Committee and planning timely and relevant educational opportunities to members in the industry.


Wrote year in review article for “On the Risk” published in March 2019.


Member of CLHIA Committee on Underwriting Issues

Served as a member of the CLHIA Underwriting Working Committee on Genetic Testing.


Involved in the development of the Industry Code of Genetic Testing in Canada for member companies.


Provided input on industry issues and consumer inquiries on underwriting practices.


Member of AHOU (Association of Home Office Underwriters)


Speaker at CLHIA and CIU industry meetings

Timeline

Chief Underwriter

Hannover Re Canadian Life Branch
07.2021 - Current

AVP, Underwriting

Hannover Re Canadian Life Branch
08.2016 - 07.2021

Manager, Underwriting

Desjardins Financial Security
07.2008 - 08.2016

Life Underwriting Supervisor

State Farm International Life Insurance Ltd
09.1998 - 06.2008

Bachelor of Science - Biology, Physiology , Minor in French

University of Toronto

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Brigitte Mallozzi