Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Brigitta Sulyok

Guelph,ON

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

23
23
years of professional experience

Work History

Customer Service Representative

Deschler Kft
02.2018 - 09.2021
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Streamlined call center processes for improved efficiency and reduced wait times.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.

Real Estate Agent

Duna Hause
09.2014 - 09.2018
  • Increased customer satisfaction by implementing effective sales strategies and providing exceptional customer service.
  • Managed inventory levels for optimal product availability, resulting in fewer stockouts and increased sales.
  • Streamlined store operations by delegating tasks efficiently to team members and monitoring progress regularly.
  • Recruited trained, and mentored a high-performing staff, fostering a positive work environment that encouraged teamwork and collaboration.

Security Guard

V-D-L-MEZ Kft
05.2014 - 02.2018
  • Enhanced overall security by conducting thorough patrols and monitoring premises.
  • Reduced incidences of theft by implementing effective access control measures.
  • Maintained a safe environment for staff and visitors through proactive surveillance and communication.
  • Responded to emergencies promptly, ensuring the safety of all individuals on site.

Operator

Marcedes Factory
12.2005 - 09.2006
  • Enhanced production efficiency by implementing optimized machine settings and routine maintenance procedures.
  • Reduced equipment downtime by troubleshooting issues and performing timely repairs.
  • Increased overall product quality through meticulous attention to detail during operation processes.
  • Streamlined workflow by identifying bottlenecks in the production line and suggesting improvements.

Seller

J Diszkont
07.2002 - 12.2005
  • Boosted sales revenue by implementing effective sales strategies and building strong customer relationships.
  • Established rapport with clients for long-term business partnerships, leading to increased sales and repeat customers.
  • Maximized profitability with strategic pricing, discounting, and inventory management techniques.
  • Consistently met or exceeded monthly sales targets through diligent prospecting and follow-up activities.

Shop Manager

Sayan Kft
01.1999 - 07.2002
  • Increased customer satisfaction by implementing effective sales strategies and providing exceptional customer service.
  • Managed inventory levels for optimal product availability, resulting in fewer stockouts and increased sales.
  • Streamlined store operations by delegating tasks efficiently to team members and monitoring progress regularly.
  • Recruited trained, and mentored a high-performing staff, fostering a positive work environment that encouraged teamwork and collaboration.

Education

Real Estate,real Estate Agent Degree
Budapest,Hungary
01.2015

Security
Budapest,Hungary
01.2005

Manager

Shop Manager
Budapest,Hungary
09.2002

High School
Budapest,Hungary
09.1998

General

Middle School
Budapest,Hungary
09.1988

Skills

  • Appointment Scheduling
  • Account Updating
  • Consultative Sales
  • Data Entry

Languages

English
Elementary
Hungarian
Full Professional

Timeline

Customer Service Representative

Deschler Kft
02.2018 - 09.2021

Real Estate Agent

Duna Hause
09.2014 - 09.2018

Security Guard

V-D-L-MEZ Kft
05.2014 - 02.2018

Operator

Marcedes Factory
12.2005 - 09.2006

Seller

J Diszkont
07.2002 - 12.2005

Shop Manager

Sayan Kft
01.1999 - 07.2002

Real Estate,real Estate Agent Degree

Security

Manager

Shop Manager

High School

General

Middle School
Brigitta Sulyok