Brighton Mandeya
Market Researcher
Peterborough,ON
Summary
Dynamic professional with a proven track record at Topline Research Solution, excelling in market research and project coordination. Leveraged in-depth design analysis and administrative support to drive improvements and achieve cost-savings. Recognized for exceptional problem-solving abilities and efficiently managing multiple projects, demonstrating both hard and soft skills to exceed performance expectations.
Overview
6
6
years of professional experience
Work History
Project Assistant
Consumer Feedback Consultancy
Harare, Mashonaland
10.2018 - 02.2020
- Coordinated meetings and check-ins for team members and supervisors.
- Identified project needs by reviewing project objectives and schedules.
- Assisted Project Manager in preparing project plans, schedules, and budgets.
- Met schedule and deadlines by ensuring that work was completed efficiently.
- Performed research related to projects as requested by the Project Manager.
- Participated in weekly status meetings with the Project Manager to discuss ongoing tasks and issues requiring resolution.
- Conferred with project personnel to identify and resolve problems.
- Assisted with coordination of daily activities for projects.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Achieved cost-savings by developing functional solutions to problems.
- Operated equipment and machinery according to safety guidelines.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Executed coding assignments, ensuring project deliverables were met.
- Digitized data by transferring information from paper to computer systems.
Market Research Analyst
Topline Research Solution
Harare, Mashonaland,Zimbabwe
03.2017 - 10.2018
- Evaluated customer feedback collected through surveys or focus groups to improve product quality and design.
- Collaborated with cross-functional marketing and product management teams.
- Documented processes related to collecting and analyzing data from market research studies.
- Determined best methods to meet research objectives and produce useful data.
- Analyzed sales data to understand product performance and identify areas for improvement.
- Designed questionnaires and survey instruments to collect data from customers.
- Researched consumer behaviors by analyzing purchasing patterns through online activities tracking tools.
- Devised development and data gathering methods for questionnaires, focus groups and opinion polls.
- Developed and used specific methodologies for collecting and analyzing marketing data.
- Managed multiple concurrent projects while meeting tight deadlines.
- Conducted market research analysis to identify trends and opportunities for clients.
- Utilized statistical software programs such as SPSS, SAS, or STATA to analyze data sets.
- Analyzed data from surveys, focus groups, interviews, or other sources to determine customer preferences and opinions.
Market Research Intern
Topline Research Solution
Harare, Mashonaland
03.2014 - 08.2015
- Summarized raw data and analyses and made recommendations based on findings.
- Gathered information about target markets and product development needs.
- Assisted with focus groups, interviews, and other qualitative research methods.
- Analyzed sales data to understand product performance and identify areas for improvement.
- Developed recommendations based on findings from market research activities.
- Performed quality assurance checks on data collected from surveys or focus groups.
- Worked closely with marketing department to ensure accuracy of data collection methods used in market research activities.
- Developed surveys for various types of market research studies.
- Assisted teams with aligning marketing strategies and objectives based on data-driven insights.
- Created graphical illustrations to share market research insights.
- Collected and reported on customer demographics, preferences, and buying habits to help marketing teams target strategies.
- Leveraged marketing data to forecast marketing campaign success and sales trends.
- Monitored news outlets for relevant stories related to the company's products or services.
- Recognized by management for providing exceptional customer service.
- Acknowledged by management for consistently exceeding performance expectations.
- Achieved cost-savings by developing functional solutions to problems.
Education
Bachelor of Arts - Social Sciences
Midlands State University
Midlands,Zimbabwe11-2016
Skills
- Quality Control
- Administrative support
- Invoice Processing
- In-Depth Design Analysis
- Project Coordination
- Scheduling and calendar management
- Database entry
- Market Research
Affiliations
- Travelling
- cultural exchange programs
- volunteering
Timeline
Project Assistant
Consumer Feedback Consultancy
10.2018 - 02.2020
Market Research Analyst
Topline Research Solution
03.2017 - 10.2018
Market Research Intern
Topline Research Solution
03.2014 - 08.2015
Bachelor of Arts - Social Sciences
Midlands State University
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