Bright Lyiewuare
Leduc,County
Summary
Experienced Customer Service Representative/Sales Associate seeking employment in a client-focused environment. Exceptional professional communication and conflict resolution skills for effective management of high volumes of inquiries, requests, and concerns. Building strong relationships with clients, colleagues, and business associates. Highly organized and detail-oriented with excellent time management skills. Skills for internal and external communication purposes. Demonstrated leadership experience and proactive approach to fostering cooperative team dynamics. Adaptable and committed to ongoing professional development.
Overview
13
13
years of professional experience
Work History
window maker
BVGlAZING SYSTEMS
01.2017 - Current
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Organized and detail-oriented with a strong work ethic.
stocker and assistant representative
LobLaw
01.2017 - Current
- Answered customer questions and provided detailed product information.
- Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
- Coordinated efficient organization, palletizing and transportation of completed packages.
Cashier Assistant
A&W
01.2016 - Current
- Worked with other associates to support cashiers and management needs.
- Reduced wait times for customers by quickly processing transactions and maintaining an organized work area.
- Met customer needs through polite, friendly and attentive service.
- Helped customers complete purchases, locate items, and join reward programs.
shipping and receiving/cashier
Roots store
01.2015 - Current
- As shipping and receiving/ cashier including performing basic clerical duties such as ordering and maintaining a clean orderly environment
Crain
HiLong Petropipe
01.2014 - Current
- Ensured drilling pipes were free from grease.
Cashier
Five Guys Restaurant
01.2013 - Current
- Managed high-volumes of inquiries, requests and concerns and provided timely and satisfactory solutions
- Effectively assessed client needs resulting in increased sales, repeat business and client base
- Maintained up-to-date, product and service information and fulfilled client requests for additional products and services
- Ensured a welcoming, organized and safe environment; designed and arranged in-house displays
Customer Service Representative/Cashier
No Frills Supermarket
01.2012 - Current
- Received, processed and verified the accuracy of orders from customers
- Initiated required action for response to customer service requests for order changes, including
- Ensured and provided quality service to both internal and external customers
- Participates and provides expertise as a member of the customer service’s departmental team
Landscaper
Dynamic Landscaping
01.2012 - Current
- Cared for established lawns by mulching, aerating, weeding, grubbing and removing thatch, and trimming and edging around flower beds, walks, and walls
- Mixed and sprayed or spread fertilizers, herbicides, or insecticides onto grass, shrubs, and trees, using hand or automatic sprayers or spreaders
- Mowed and edged lawns, using power mowers and edgers
- Planted seeds, bulbs, foliage, flowering plants, grass, ground covers, trees, and shrubs, and apply mulch for protection, using gardening tools
- Attached wires from planted trees to support stakes
- Decorated gardens with stones and plants
- Followed planned landscaping designs to determine where to lay sod, sow grass, or plant flowers and foliage
- Hauled and spread topsoil, and spread straw over seeded soil to hold soil in place
Machinery operator
Advantage Health
01.2017 - 01.2024
- Utilized various hand tools and measuring instruments to perform machine setups, fine-tune adjustments, and verify product dimensions for quality assurance purposes.
- Boosted production quality by adhering to precise specifications and maintaining high attention to detail during machine operations.
- Exceeded performance expectations by consistently meeting or surpassing established goals for output quantity and quality while operating multiple types of machinery simultaneously when required.
Education
Grade 12 -
Father Henry Carr Secondary
Toronto, ON01.2012
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Multitasking Abilities
- Excellent communication
- Critical thinking
- Organizational skills
- Computer skills
- Active listening
- Calm under pressure
- Organization and time management
- Problem resolution
Languages
English
Elementary
References
Available upon request
Timeline
window maker
BVGlAZING SYSTEMS
01.2017 - Current
stocker and assistant representative
LobLaw
01.2017 - Current
Machinery operator
Advantage Health
01.2017 - 01.2024
Cashier Assistant
A&W
01.2016 - Current
shipping and receiving/cashier
Roots store
01.2015 - Current
Crain
HiLong Petropipe
01.2014 - Current
Cashier
Five Guys Restaurant
01.2013 - Current
Customer Service Representative/Cashier
No Frills Supermarket
01.2012 - Current
Landscaper
Dynamic Landscaping
01.2012 - Current
Grade 12 -
Father Henry Carr Secondary
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