Bright Bilson
Stayner,ON
Summary
Creative Business Development Manager with impressive track record of improving sales and growing company customer base. Innovative program management, strategic planning and team leadership skills. Successful team builder with exceptional communication abilities.
Overview
3
3
years of professional experience
Work History
Business Development Manager
Afp.ai
Dubai, United Arab Emirates
02.2021 - 08.2023
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Performed client research and identified opportunities for account growth, account penetration and market expansion.
- Reached out to potential customers via email.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Streamlined lead generation processes by utilizing CRM tools for efficient tracking and management of leads.
Customer Success Manager
Afp.ai
Dubai, United Arab Emirates
02.2020 - 02.2021
- Enhanced customer satisfaction by proactively addressing concerns and providing tailored solutions.
- Established strong relationships with key customers, resulting in increased customer loyalty.
- Collaborated with sales and product teams to address customer success objectives.
- Utilized customer feedback to inform changes and improvements to customer success plans.
- Created customer support strategies to increase customer retention.
Education
Bachelor of Science - Economics
Tambov State Technical University
Tambov, Russia08.2023
Certificate in Russian Language - Russian Language
Tambov State University
07.2019
Skills
- Continuous learning
- Advance knowledge in MS Excel, Word and PowerPoint
- Job task planning and organizing
- Account development
- Advertising Campaigns
- Sales processes
- Lead Generation
- Negotiations
- Brand Development
- Relationship Development
- Product Demonstrations
- Decision-Making
References
References available upon request
Languages
English
Native or Bilingual
Russian
Professional Working
Timeline
Business Development Manager
Afp.ai
02.2021 - 08.2023
Customer Success Manager
Afp.ai
02.2020 - 02.2021
Bachelor of Science - Economics
Tambov State Technical University
Certificate in Russian Language - Russian Language
Tambov State University