Brielle Bessette
Oakville,Canada
Summary
Dynamic, relationship-driven professional with 7+ years of progressive experience in sales, client relations, and leadership across high-performance hospitality environments. Combines strong interpersonal communication with analytical precision from a Chemical Engineering Technology background. Recognized for cultivating meaningful relationships, driving revenue through strategic consultation, and delivering elevated service experiences. Now pursuing a career in medical aesthetics sales to merge scientific knowledge with a genuine passion for beauty, wellness, and client confidence.
Overview
9
9
years of professional experience
Work History
Server & Bartender
Kings Arms
04.2023 - Current
- Provide high-end guest experiences through personalized service and product education.
- Achieve top-tier sales through strategic upselling and tailored beverage recommendations.
- Coordinate private events and ensure seamless execution aligned with client expectations.
Server & Bartender
Wild Wing
11.2021 - 04.2023
- Cultivated loyal clientele by delivering consistent, memorable guest interactions.
- Applied upselling strategies to drive incremental revenue and strengthen team sales performance.
Recycling & Waste Contractor
City of Hamilton
05.2021 - 04.2022
- Supported data tracking, quality assurance, and compliance processes across municipal facilities.
- Contributed to environmental performance monitoring and operational documentation.
- Oversaw project execution and compliance with city regulations, ensuring operational efficiency.
- Led cross-functional teams to improve service delivery and community engagement initiatives.
Manager
Panera Bread
01.2017 - 04.2021
- Led, trained, and motivated a high-performing service team in a fast-paced café environment.
- Enhanced operational flow and customer satisfaction through process improvement initiatives.
- Managed conflict resolution with professionalism, empathy, and solution-oriented communication.
Education
Advanced Diploma - Chemical Engineering Technology
Mohawk College
Hamilton, ON01.2022
Skills
- Sales Strategy & Upselling
- Client Relationship Building
- Customer Experience Optimization
- Training & Mentorship
- Data Analysis
- Leadership & Team Development
Timeline
Server & Bartender
Kings Arms
04.2023 - Current
Server & Bartender
Wild Wing
11.2021 - 04.2023
Recycling & Waste Contractor
City of Hamilton
05.2021 - 04.2022
Manager
Panera Bread
01.2017 - 04.2021
Advanced Diploma - Chemical Engineering Technology
Mohawk College