
Detail-oriented and organized professional with extensive experience in sales and customer service. Highly motivated and skilled in time management, consistently delivering exceptional results. Demonstrated ability to effectively handle multiple tasks and prioritize responsibilities, ensuring efficient operations and customer satisfaction.
• Opening & Closing Duties: Responsible for opening and closing the restaurant and bar, ensuring all procedures are followed for a smooth operation.
• Bar Stocking: Stock the bar before, during, and after shifts to maintain inventory levels and ensure a smooth service.
• Independent Work: Capable of working independently for 8-12 hours, effectively managing time and tasks.
• Drink Preparation: Mix drinks according to recipes, ensuring quality and presentation, while keeping supplies cleaned and properly stored.
• Customer Service: Provide exceptional service to customers at the bar and restaurant, addressing their needs and ensuring satisfaction.
• Event Setup: Prepare for events and large reservations, coordinating with the team to ensure all requirements are met.
• Cash Handling: Manage cash transactions, including processing payments and checking returns accurately.
• Inventory Management: Stock supplies throughout the day to maintain inventory levels and ensure smooth operations.
• Opening & Closing Duties: Perform opening and closing tasks to ensure the establishment is prepared for service and secured at the end of the day.
• Facility Maintenance: Clean and maintain the cleanliness of floors, cash registers, fixtures, and lighting to uphold a tidy and welcoming environment.
• Customer Service & Cash Handling: Provided exceptional service while accurately handling cash transactions(including tips) at various food concession stands.
• Independent Operations: worked 8-10 hour shifts independently & during the off-season, overseeing the opening and closing of the store and racetrack.
• Team Supervision: Supervised a team of employees in the concession area during race nights, ensuring efficient service and adherence to operational standards.
• Food Product Management: Handled a variety of food products safely and efficiently, including scooping ice cream and maintaining proper food handling procedures.
• Cashier Responsibilities: Served as the front-end cashier, processing customer transactions efficiently and accurately.
• Inventory Management: Stocked shelves and created inventory lists, ensuring products were readily available for customers and ordering supplies as needed.
• Customer Assistance: Processed returns and assisted customers in locating products, providing exceptional service to improve their shopping experience.