Summary
Overview
Work History
Education
Skills
Languages
Additional Information
Timeline
Generic

BRIDIE HETHERINGTON

Whistler,BC

Summary

Hardworking and enthusiastic customer service representative trained in every facet of successful work. Stays on top of current and expected demands, quickly realigning tasks to handle needs. Dedicated to first-rate communication and team success.

Overview

15
15
years of professional experience

Work History

Food Preparer and Customer Service

Creekbread
12.2023 - Current
  • Prepare and serve food with a focus on quality and customer satisfaction
  • Provide exceptional customer service, addressing inquiries and resolving issues promptly.

Server Assistant

Dusty's
12.2021 - 06.2022
  • Assisted servers in delivering exceptional dining experiences, ensuring guest needs were met
  • Maintained a clean and organized dining area, supporting smooth restaurant operations.

Lift Operations Lead Hand

Whistler Blackcomb
11.2018 - 11.2021
  • Provided leadership to lift operations team, ensuring safe and efficient operations
  • Managed daily lift operations, including scheduling and maintenance checks.

Police Dispatcher and Emergency Call Taker

Triple Zero Victoria
08.2015 - 11.2019
  • Responded to emergency calls, assessing situations and dispatching appropriate resources
  • Maintained composure and professionalism in high-stress situations.

Customer Service Representative

Bunnings Warehouse
08.2009 - 05.2013
  • Assisted customers with inquiries and purchases, providing excellent service
  • Processed transactions accurately and efficiently.

Education

Bachelor of psychological science -

University of Ballarat

Skills

  • Customer service
  • Communication
  • Task management
  • Empathy
  • Collaboration
  • English proficiency
  • Attention to detail
  • Zoom proficiency
  • Technical support
  • Problem-solving
  • Leadership
  • SaaS knowledge
  • Positive attitude
  • Flexibility

Languages

English
Native or Bilingual
French
Limited Working

Additional Information

proficient in SQL, Tableau, Python, Excel, Microsoft office

Timeline

Food Preparer and Customer Service

Creekbread
12.2023 - Current

Server Assistant

Dusty's
12.2021 - 06.2022

Lift Operations Lead Hand

Whistler Blackcomb
11.2018 - 11.2021

Police Dispatcher and Emergency Call Taker

Triple Zero Victoria
08.2015 - 11.2019

Customer Service Representative

Bunnings Warehouse
08.2009 - 05.2013

Bachelor of psychological science -

University of Ballarat
BRIDIE HETHERINGTON