Bridgette Topete
Victorville
Summary
Dynamic Medical Assistant with a proven track record at Kamath Medical Group, excelling in patient triage and EHR management. Known for exceptional customer service and organizational skills, I effectively streamline operations and enhance patient care. Adept at medication refills and prior authorization processing, ensuring compliance and efficiency in a fast-paced environment.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Medical Assistant
Kamath Medical Group
Apple Valley
02.2025 - Current
- Prepared patient charts each morning to ensure readiness for daily appointments.
- Managed voicemails to address patient inquiries promptly.
- Checked daily emails and processed prior authorizations efficiently.
- Sent electronic lab orders and completed chart encounters for the day.
- Checked in patients, collected copays, and entered insurance details for new patients.
- Refilled patient medications daily to maintain prescription accuracy.
- Utilized Allscripts EHR and Phreesia for streamlined patient management.
Chiropractor Assistant
Savas Health
Victorville
07.2024 - 01.2025
- Prepared therapy machines and tables for patient sessions each day.
- Administered electrical therapy and assisted with physiotherapy treatments.
- Recorded vital signs to monitor patient health before treatment.
- Documented patient encounters, detailing doctors' activities and relevant notes.
- Maintained stock levels of supplies required in the department.
- Utilized Savas and NextGen EHR systems for patient management.
Medical Assistant/Front Office/Check out
Gautam Medical Wellness
Barstow
12.2023 - 07.2024
- Prepared examination rooms each morning and ensured supplies in storage room were fully stocked.
- Monitored refrigerator temperatures daily and logged readings for compliance.
- Triage patients throughout the day to prioritize care effectively.
- Assisted with urine lab preparation and administered injections as needed.
- Checked in patients, collected copays, and processed insurance information for new clients.
- Coordinated patient checkouts, scheduling follow-up appointments, and managing authorization requests.
- Utilized Athena and Advanced MD software for efficient patient management and record-keeping.
Front Office
Apple Tooth Dental Group
Victorville
09.2023 - 11.2023
- Managed daily calls to assist patients with scheduling, canceling, or rescheduling appointments.
- Called patients with approved authorizations to schedule upcoming visits.
- Ensured full office appointment schedule for optimal patient flow and efficiency.
- Utilized Dentrix software effectively to manage patient records and appointments.
Call Center
Snow Orthodontics
Palmdale
05.2021 - 09.2023
- Assisted patients with appointment scheduling, cancellations, and rescheduling via daily calls.
- Processed patient payments efficiently over the phone.
- Sent pano x-ray requests to external offices for timely imaging services.
- Conducted outbound calls to re-engage patients not seen in over one year.
- Managed email communications, addressing all patient inquiries promptly.
Education
Medical Assistant Graduate -
Concorde Career College
North Hollywood, CA06.2007
High School Diploma -
Antelope Valley High School
Lancaster, CA06.2005
Some College (No Degree) -
Antelope Valley College
Lancaster, CASkills
- Customer service expertise
- Dependability
- Multitasking ability
- Problem-solving skills
- Improvise effectively
- Communication proficiency
- Organizational skills
- Data entry proficiency
- Microsoft Office Suite
- Excel expertise
- Typing speed of 42 wpm
- Reliability
- Ability to work under pressure
- Team collaboration
- Patient triage
- Attention to detail
- Immunization administration
- Reliable transportation
- Supply inventory management
- Appointment scheduling
- Injection administration
- Medication refills
- EHR management
- Patient chart preparation
- Prior authorization processing
Accomplishments
- Concorde Career College, Medical Assistant Graduate, 06/10/07, North Hollywood, CA
- Antelope Valley College, General Classes, 01/01/05, Antelope Valley, CA
References
- Angela Smith, (661)916-7047, Supervisor at Snow Orthodontics
- Maggie Ledesma, (661)942-1181, Supervisor at Clean Smile Dental
- Victor Mariscal, (661)992-7414, Manager at A Royal Suite Home Furnishing
Languages
Spanish
Professional
Certification
Medical Assistant
Timeline
Medical Assistant
Kamath Medical Group
02.2025 - Current
Chiropractor Assistant
Savas Health
07.2024 - 01.2025
Medical Assistant/Front Office/Check out
Gautam Medical Wellness
12.2023 - 07.2024
Front Office
Apple Tooth Dental Group
09.2023 - 11.2023
Call Center
Snow Orthodontics
05.2021 - 09.2023
Medical Assistant Graduate -
Concorde Career College
High School Diploma -
Antelope Valley High School
Some College (No Degree) -
Antelope Valley College