Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Languages
Work Availability
Timeline
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Bridgette Opoku-Ansong

Bridgette Opoku-Ansong

Summary

As a newly trained caregiver, I bring compassionate caregiving focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. My completion of clinical training equips me with the necessary skills to enhance the quality of life for those I serve. Here's what sets me apart: Compassion: I approach caregiving with empathy and kindness, recognizing the unique needs of each individual. Effective Communication: I excel at active listening and clear communication, ensuring that patients feel heard and understood. Collaboration: I believe in working closely with healthcare teams, family members, and clients to create a holistic care plan. In my training, I acquired clinical techniques for personal care, including bathing, dressing, ambulation and meal preparation. I am eager to apply these skills to support seniors and individuals with disabilities and health challenges. My goal is to foster a nurturing environment that promotes well-being and independence. I look forward to contributing to the health and happiness of those entrusted to my care.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Personal Support Worker (Intern)

Tyndall Senior Village
06.2024 - 08.2024
  • Assisted with Daily Living activities of the residents; bathing, brushing of teeth, grooming, feeding, mobility promoting independence and wellbeing.
  • Assisted with the transfer of residents using mechanical lift, hoyer lift and sit to stand lift with the appropriate lift aid and support
  • Recorded activities in flow sheet electronically after each shift eg.PointClickCare
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Observed and reported changes in behavior and attitude of residents
  • Listened and communicated effectively with residents using both oral and sign language
  • Provided a one on one care for individuals with special cases or needs


Shift Lead

ANSONG Immigration & Citizenship Consultancy
09.2023 - 06.2024
  • Trained and mentored new employees to maximize team performance.
  • Resolved customer complaints and offered thoughtful solutions to maintain excellent customer satisfaction.
  • Cultivated an inclusive workplace culture that fostered teamwork and collaboration among diverse employees.
  • Inventoried materials on weekly basis to identify and resolve discrepancies, maintaining highly accurate and current records.

Senior Administrator

National Disaster Management Organization
08.2011 - 08.2023
  • Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.

Education

Personal Support Worker

A1 Global College of Health, Business & Technology
Mississauga, Canada
08.2024

International Hotel, Restaurant & Resort Management -

Centennial College

BA Psychology -

University of Ghana

Skills

  • Compassionate Care
  • Effective Communication
  • Personal Care Assistance
  • Documentation(PointClickCare)
  • Mobility Assistance
  • Meal preparation and Nutrition
  • Computer literacy
  • Microsoft excel
  • Microsoft word
  • First Aid and Basic Medical
  • Client Relationship Management
  • Dementia Care
  • Privacy and confidentiality
  • Disability Support
  • Hoyer Lifting Equipment
  • Care Plan Management
  • Proper Body Mechanics

Certification

  • Driver's License G
  • First Aid & CPR/AED Level C
  • GPA (Gentle Persuasive Approach)
  • N95 Mask Fitting
  • Smart Serve
  • WHMIS
  • OHSA
  • Adult/Child/Infant CPR
  • Basic first AID
  • And AED

Personal Information

Title: Personal Support Worker

Languages

English
Full Professional

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Personal Support Worker (Intern)

Tyndall Senior Village
06.2024 - 08.2024

Shift Lead

ANSONG Immigration & Citizenship Consultancy
09.2023 - 06.2024

Senior Administrator

National Disaster Management Organization
08.2011 - 08.2023

Personal Support Worker

A1 Global College of Health, Business & Technology

International Hotel, Restaurant & Resort Management -

Centennial College

BA Psychology -

University of Ghana
Bridgette Opoku-Ansong