Overview
Work History
Education
Skills
Certification
Timeline
Generic

Your Name

Victoria,BC

Overview

6
6
years of professional experience
1
1
Certification

Work History

Assistant Store Manager

St Regis Liquor Store
Vancouver, BC
08.2007 - 08.2011
  • Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.
  • Supervised and directed all merchandise and shipment processing.
  • Operated a cash register for cash, check and credit card transactions 
  • Priced merchandise, stocked shelves and took inventory of supplies.
  • Maintained established merchandising standards, including window, sales floor and promotional displays.
  • Engaged with customers in a sincere and friendly manner.
  • Welcomed customers into the store and helped them locate items.
  • Recommended merchandise to customers based on their needs and preferences.
  • Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
  • Built relationships with customers to increase likelihood of repeat business.

Sales Associate

Garden Works
Vancouver, BC
03.2005 - 10.2006
  • Accepted and processed returns.
  • Helped customers with questions, problems and complaints in person and via telephone.
  • Provided repeat customers with exceptional care and attention.
  • Answered questions regarding store policies and merchandise.
  • Stocked shelves and supplies and organized displays.
  • Collaborated with team to complete store maintenance, stocking, merchandising and upkeep.
  • Developed positive customer relationships through friendly greetings and excellent service.

Maintenance Worker

St Regis Hotel
Vancouver, BC
06.2008 - 08.2011
  • Replaced light bulbs in indoor and outdoor fixtures and checked smoke and carbon monoxide detectors to ensure they were functioning properly. 
  • Removed trash and recyclables at the end of each shift and disposed of them in the proper receptacles.  
  • Prepared and cleaned construction sites by removing debris.
  • Removed damaged tile, brick and mortar.
  • Followed standards and procedures to maintain safe work environment.
  • Provided outstanding customer service.
  • Loaded and unloaded building materials used for construction.
  • Loaded and unloaded building materials used for 
  • Accurately read, understood, and carried out written instructions.

Sales Associate

Granville Liquor Store
Vancouver , BC
04.2005 - 07.2006
  • Provided repeat customers with exceptional care and attention.
  • Reported incidents to management.
  • Analyzed and properly processed product returns, assisting customers with other selections as needed.
  • Collaborated with team to complete store maintenance, stocking, merchandising and upkeep.
  • Stocked shelves and supplies and organized displays.
  • Accepted and processed returns.
  • Answered questions regarding store policies and merchandise.
  • Worked collaboratively in team environment.
  • Developed positive customer relationships through friendly greetings and excellent service.

Education

High School Diploma - undefined

Stelly's Secondary School
Saanichton, BC
1999

Skills

  • Debris removal
  • Customer relationship building
  • Good judgment
  • Fast learner
  • Hand/power tools
  • Good multitasker
  • Multi-tasking strength
  • Shipment processing
  • Product knowledge
  • Excellent people skills
  • Cash handling
  • Customer service
  • Opening and closing procedures
  • Landscaping

Certification

 Serving it Right Certificate

Timeline

Maintenance Worker

St Regis Hotel
06.2008 - 08.2011

Assistant Store Manager

St Regis Liquor Store
08.2007 - 08.2011

Sales Associate

Granville Liquor Store
04.2005 - 07.2006

Sales Associate

Garden Works
03.2005 - 10.2006

High School Diploma - undefined

Stelly's Secondary School

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