Your Name
Victoria,BC
Overview
6
6
years of professional experience
1
1
Certification
Work History
Assistant Store Manager
St Regis Liquor Store
Vancouver, BC
08.2007 - 08.2011
- Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.
- Supervised and directed all merchandise and shipment processing.
- Operated a cash register for cash, check and credit card transactions
- Priced merchandise, stocked shelves and took inventory of supplies.
- Maintained established merchandising standards, including window, sales floor and promotional displays.
- Engaged with customers in a sincere and friendly manner.
- Welcomed customers into the store and helped them locate items.
- Recommended merchandise to customers based on their needs and preferences.
- Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
- Built relationships with customers to increase likelihood of repeat business.
Sales Associate
Garden Works
Vancouver, BC
03.2005 - 10.2006
- Accepted and processed returns.
- Helped customers with questions, problems and complaints in person and via telephone.
- Provided repeat customers with exceptional care and attention.
- Answered questions regarding store policies and merchandise.
- Stocked shelves and supplies and organized displays.
- Collaborated with team to complete store maintenance, stocking, merchandising and upkeep.
- Developed positive customer relationships through friendly greetings and excellent service.
Maintenance Worker
St Regis Hotel
Vancouver, BC
06.2008 - 08.2011
- Replaced light bulbs in indoor and outdoor fixtures and checked smoke and carbon monoxide detectors to ensure they were functioning properly.
- Removed trash and recyclables at the end of each shift and disposed of them in the proper receptacles.
- Prepared and cleaned construction sites by removing debris.
- Removed damaged tile, brick and mortar.
- Followed standards and procedures to maintain safe work environment.
- Provided outstanding customer service.
- Loaded and unloaded building materials used for construction.
- Loaded and unloaded building materials used for
- Accurately read, understood, and carried out written instructions.
Sales Associate
Granville Liquor Store
Vancouver , BC
04.2005 - 07.2006
- Provided repeat customers with exceptional care and attention.
- Reported incidents to management.
- Analyzed and properly processed product returns, assisting customers with other selections as needed.
- Collaborated with team to complete store maintenance, stocking, merchandising and upkeep.
- Stocked shelves and supplies and organized displays.
- Accepted and processed returns.
- Answered questions regarding store policies and merchandise.
- Worked collaboratively in team environment.
- Developed positive customer relationships through friendly greetings and excellent service.
Education
High School Diploma - undefined
Stelly's Secondary School
Saanichton, BC1999
Skills
- Debris removal
- Customer relationship building
- Good judgment
- Fast learner
- Hand/power tools
- Good multitasker
- Multi-tasking strength
- Shipment processing
- Product knowledge
- Excellent people skills
- Cash handling
- Customer service
- Opening and closing procedures
- Landscaping
Certification
Serving it Right Certificate
Timeline
Maintenance Worker
St Regis Hotel
06.2008 - 08.2011
Assistant Store Manager
St Regis Liquor Store
08.2007 - 08.2011
Sales Associate
Granville Liquor Store
04.2005 - 07.2006
Sales Associate
Garden Works
03.2005 - 10.2006
High School Diploma - undefined
Stelly's Secondary School