Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Bridgette Iniguez

Sacramento

Overview

11
11
years of professional experience
1
1
Certification

Work History

Insurance Agent

Allstate Corp
02.2021 - Current
  • Built strong relationships with clients through consistent communication and excellent customer service.
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
  • Maintained high standards of customer service by building relationships with clients.
  • Cross-sold insurance products to existing clients to reach sales targets.
  • Negotiated with insurance underwriters to obtain better coverage and improved rates for clients.

Insurance Sales Agent

Fiesta Insurance
05.2017 - 02.2021
  • Generated quotes and proposals for clients to match individual needs.
  • Enhanced sales pipeline by targeting potential customers in various markets and utilizing effective marketing strategies.
  • Expanded client base by generating referrals from satisfied customers and networking within the community.
  • Conducted detailed needs assessments for prospective clients, ensuring comprehensive understanding of their insurance requirements.
  • Cultivated relationships with clients to identify and meet insurance needs and establish trust and rapport.

Call Center Representative

CNC Call Center Representative
03.2016 - 05.2017
  • Managed high call volumes while providing exceptional customer support and maintaining professional composure.
  • Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
  • Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
  • Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.

Sales Associate

Metro PCS
07.2014 - 09.2016
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

High School Diploma -

Hiram W. Johnson High School
Sacramento, PA

Skills

  • Customer service
  • Licensed insurance agent
  • Professionalism and ethics
  • Quotes and sales
  • Customer follow-up
  • Client relations
  • Auto insurance
  • Client retention
  • Upselling
  • Negotiation
  • CRM software
  • Policy renewals
  • Client account management
  • Property insurance
  • Risk mitigation
  • Leads prospecting
  • Marketing strategies
  • Cold calling
  • Negotiation abilities
  • Insurance sales strategy

Certification

  • Licensed Insurance Agent/Broker - California Department of Insurance.

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Insurance Agent

Allstate Corp
02.2021 - Current

Insurance Sales Agent

Fiesta Insurance
05.2017 - 02.2021

Call Center Representative

CNC Call Center Representative
03.2016 - 05.2017

Sales Associate

Metro PCS
07.2014 - 09.2016
  • Licensed Insurance Agent/Broker - California Department of Insurance.

High School Diploma -

Hiram W. Johnson High School

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Bridgette Iniguez