Bridgette Daniels
Duncan
Summary
Dynamic professional with a proven track record at Vancouver Island Health Authority, specializing in psychosocial rehabilitation. Expert in community integration and problem-solving techniques, I've significantly enhanced patient recovery and client satisfaction. Skilled in conflict resolution and certified in CPR/AED, my approach transforms challenges into opportunities for growth and stability. My goal has been to work my way up to Bylaw enforcement in my community and have already enrolled in level 1 and will be going straight in to level 2 once I graduate in May. I feel with my knowledge of real estate bylaws as well as my extensive knowledge in mental health and substance abuse, I can be a great asset to the CVRD. I'm a hard worker and a quick learner and eager to get started.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Psychosocial Rehabilitation Specialist
Vancouver Island Health Authority
10.2022 - Current
- Facilitated group therapy sessions to help clients develop coping strategies and social skills.
- Developed therapeutic relationships with patients, fostering trust and promoting adherence to treatment plans.
- Partnered with local organizations to expand available resources for clients in need of specialized assistance or support groups.
- Provided crisis intervention support to patients experiencing acute symptoms, promoting safety and stability.
- Enhanced patient recovery by implementing individualized psychosocial rehabilitation plans.
- Supported families in understanding their loved ones'' conditions, facilitating open communication and involvement in the treatment process.
- Assisted clients in developing essential life skills such as budgeting, meal planning, and time management for increased independence.
- Maintained detailed documentation of patient progress, ensuring accurate reporting for treatment planning purposes.
- Improved patients'' quality of life with targeted interventions and support services.
- Advocated for patients within the mental health system, ensuring access to necessary resources and supports.
Realtor
Royal LePage
11.2018 - 01.2023
- Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
- Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
- Delivered exceptional customer service by addressing client concerns promptly and professionally throughout the entire transaction process.
- Streamlined contract negotiations by meticulously reviewing documents and communicating clearly with all involved parties.
- Collaborated with other agents to ensure timely closings and successful transactions for all parties involved.
- Generated leads for potential buyers and sellers by hosting open houses, conducting market analysis, and networking within the community.
- Leveraged social media platforms and online marketing strategies to increase property visibility and attract potential buyers.
- Provided expert advice on property values, guiding clients to make informed decisions when buying or selling homes.
Residential Manager
Bayside Property Management
07.2010 - 08.2016
- Oversaw daily operations within the facility, ensuring that all tasks were completed accurately and on time.
- Coordinated staff schedules efficiently, ensuring adequate coverage for all shifts while minimizing overtime expenses.
- Evaluated employee performance regularly, identifying areas for improvement and developing targeted action plans accordingly.
- Provided exceptional leadership during emergency situations, coordinating staff response efforts effectively to ensure resident safety.
Education
Bylaw 1 - Bylaw
Justice Institute of British Columbia
New Westminster, NoneSkills
- Vocational rehabilitation
- Emotional regulation
- Relapse prevention
- Family support
- Behavioral management
- Mental health assessment
- Recovery planning
- Community integration
- Substance abuse treatment
- Problem solving techniques
- Trauma-informed care
- Certified in CPR/AED
- Psychosocial assessments
- Community resources
- Conflict resolution
Languages
English
Professional Working
Certification
Community Support Worker
Timeline
Psychosocial Rehabilitation Specialist
Vancouver Island Health Authority
10.2022 - Current
Realtor
Royal LePage
11.2018 - 01.2023
Residential Manager
Bayside Property Management
07.2010 - 08.2016
Community Support Worker
Bylaw 1 - Bylaw
Justice Institute of British Columbia
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