Summary
Overview
Work History
Skills
Interests
Timeline
Generic

Bridgette Clark

Citrus Heights,CA

Summary

Customer Service driven with 8+ years of customer service experience in a professional setting

Experienced with operational management, team leadership, and customer service excellence. Utilizes strategic planning and problem-solving to enhance store efficiency. Track record of achieving sales targets and maintaining high standards in store presentation.

Overview

9
9
years of professional experience

Work History

Store Manager

Daiso Japan
11.2016 - Current
  • Documented and input data from sales revenue and inventory into systems
  • Developed a strong and efficient work environment for employees
  • Create employee weekly work schedule while maintaining strict labor budgets and modified on a day to day basis as needed
  • Work with the associates to organize, plan and implement strategies
  • Established personal connections with customers, exceeding customer service expectations
  • Manage and assisted in new store openings; including designing overall layout, scheduling, and hiring for new locations
  • Ensure employees meet store schedules and objectives
  • Maintain and monitor store inventory including purchasing merchandise and equipment
  • Ensure the store is clean, safe, and presentable for customers
  • Balance cash register tills daily and made weekly deposits
  • Instruct training programs for new employees
  • Maintain office files (e.g. employee documentation, weekly reports and mileage)
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Rotated merchandise and displays to feature new products and promotions.

Skills

  • Inventory Management
  • Merchandising and Product Knowledge
  • Customer Service
  • Scheduling
  • Management
  • POS systems
  • Team Player
  • Microsoft Suite
  • Fast Learner
  • 50 WPM
  • Problem-solving
  • Customer relations
  • Multitasking and organization

Interests

  • Electronics and Circuit Building
  • Baking for friends and family gatherings
  • Volunteering at local animal shelters and rescue organizations

Timeline

Store Manager

Daiso Japan
11.2016 - Current
Bridgette Clark