Sports, visual arts, music, travelling, social interactions
Bridget Mutheu Mutheke
Office Administration/Customer Service
Toronto,ON
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals with over 5 years of professional experience. I'm equipped with diverse knowledge in front office, clerical support, report preparation and presentation, human resource assistance, personal assistance and IT applications. I have a track record of having an excellent work ethic, strong communication skills, detail oriented, high level of independence at work, critical thinking and analytical skills, as well as being an individual of integrity, a quick learner, sociable, agile and enthusiastic.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
1
1
Certification
3
3
Languages
Work History
Volunteer
Grace Place - Food Bank
Kennedy Rd, Toronto
03.2023 - Current
- Maintained clean, neat, and operational facilities to serve program needs.
- Ensure the sorting area is safe – maintain clear walkways and exits.
- Used strong interpersonal communication skills to convey information to others.
- Represented organization positively and professionally while providing community with much-needed services.
- Ensure that everything runs smoothly as required.
- Assist clients with challenges to package their food items.
- Maintain inventory records as required.
- Welcome and interact with the clients on daily basis.
- Coordinate other volunteers in different departments within the organization.
- Sort and stack items in an orderly manner on the shelves.
Digital Marketing Coordinator
Prime House Interiors
03.2022 - 12.2022
- Ran company social media advertising campaigns
- Formulated high-quality visual content for each social media campaign
- Built a social media presence by maintaining a solid online presence
- Monitored the company’s brand on social media
- Built brand awareness by engaging relevant influencers
- Assessed products or services being promoted to determine marketing and advertising needs
- Advised clients on marketing, advertising or sales promotion opportunities and strategies
- Developed and implemented strategies for direct and digital marketing and advertising campaigns
Office Administrator/Property Insurance Cordinator
MLG Insurance Agency Ltd
01.2020 - 09.2021
- Supervised and coordinated office administrative procedures
- Established work priorities, delegated work to office support staff, and ensured deadlines were met
- Assisted in preparation of operating budget, maintained inventory and budgetary controls
- Prepared reports and briefs for management committees evaluating administrative services
- Participated in recruiting, training and managing new staff
- Coordinated and participated in office maintenance and renovations when necessary
- Coordinating Motor and Property Insurance Department
- Providing quotations to potential clients
Administrative Assistant/Receptionist
MLG Insurance Agency Ltd
05.2018 - 12.2019
- Greeted guests at the office, directed them appropriately provided general information
- Scheduled appointments for executives.and senior staff
- Handled queries and complaints via phone, email and general correspondence
- Managed office inventory such as stationery, equipment, and furniture
- Supervised office services such as cleaners and maintenance service providers
- Assisted the Human Resources team with recruitment, onboarding, and termination processes
- Performed basic accounting
- Maintained safety and hygiene standards of the reception area
- Recorded and monitored office expenses
- Performed clerical duties and kept office records up to date and organized files.
Intern
Ministry of Tourism, Culture and Sports
01.2017 - 12.2017
- Provided information about travel destinations and accommodations
- Communicated with vendors of travel-related products to get the best deals
- Visited sites in advance of recommending to tourists
- Marketed and sold holiday and other specialized tour packages
- Maintained excellent Customer Service
- Actively engaged in Guest/Tourist Relations in various accommodation facilities
- Planned and managed tourism related projects and events
Education
BA - International Tourism Management
Jaramogi Oginga Odinga University of Science And Technology
01.2014 - 03.2018
Skills
Project planningundefined
Additional Information
- Willing to relocate: Anywhere
Certification
CPR AED & First Aid
Interests
Timeline
Volunteer
Grace Place - Food Bank
03.2023 - Current
Digital Marketing Coordinator
Prime House Interiors
03.2022 - 12.2022
Office Administrator/Property Insurance Cordinator
MLG Insurance Agency Ltd
01.2020 - 09.2021
Administrative Assistant/Receptionist
MLG Insurance Agency Ltd
05.2018 - 12.2019
Intern
Ministry of Tourism, Culture and Sports
01.2017 - 12.2017
BA - International Tourism Management
Jaramogi Oginga Odinga University of Science And Technology
01.2014 - 03.2018
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