Bridget Umoru
Montreal,QC
Summary
Proven in enhancing facility hygiene and customer satisfaction at Jarry Smoked Meat Restaurant, I excel in employing advanced cleaning and sanitizing techniques alongside exceptional customer service. My reliability and ability to adapt quickly to cleaning requests have significantly improved operational efficiency. Mastery in health and safety compliance and a track record of punctuality underscore my professional ethos.
Overview
9
9
years of professional experience
Work History
Cleaner
Jarry Smoked Meat Restaurant.
01.2024 - 10.2024
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Emptied trashcans and transported waste to collection areas.
- Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
- Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
- Provided assistance to other staff members with cleaning of difficult areas.
- Increased customer satisfaction by maintaining clean restrooms and public spaces in a timely manner.
- Adapted quickly to last-minute cleaning requests, ensuring that all areas were presentable for unexpected visits.
- Ensured that all cleaning supplies were stocked and organized, minimizing downtime.
- Fostered safer work environment by promptly addressing spills and potential hazards.
- Ensured clean and welcoming environment for clients by meticulously cleaning common areas, restrooms, and offices.
Housekeeping Aide
Federal Palace Hotel And Casino
02.2021 - 07.2023
- Cleaned floors with sweeping, dusting, damp or wet mopping and disinfecting.
- Managed time effectively while prioritizing tasks based on urgency or importance, resulting in optimized productivity levels throughout each shift.
- Assisted housekeeping department with cleaning activities such as sweeping, mopping, dusting and polishing.
- Adhered strictly to company policies and guidelines concerning hygiene practices, upholding a high standard of cleanliness at all times.
- Conducted routine inspections of guest rooms and public spaces to ensure adherence to cleanliness standards.
- Performed deep-cleaning tasks on a regular basis, ensuring the long-term preservation of hotel assets such as furniture and fixtures.
- Transported soiled linens to laundry facilities.
- Prepared rooms with top-notch standards every time.
- Adhered to optimal standards for cleanliness, appearance and service.
- Removed soiled sheets, washcloths and towels.
- Contributed to the improvement of housekeeping services by providing valuable feedback on current processes and suggesting potential enhancements.
- Ensured prompt response to special requests from guests or management, fostering positive customer relationships.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
- Returned emptied garbage receptacles to proper locations.
- Handled requests for extra linens, toiletries and other supplies.
- Completed special housekeeping actions such as turning mattresses on set schedule.
Laundry and Dry Cleaning Assistant
Eko Hotel &Suite
07.2015 - 11.2019
- Followed routine maintenance checklist.
- Streamlined facility cleanliness, ensuring a welcoming environment for all patrons.
- Consistently achieved desired results in stain removal treatments using appropriate chemicals and pre-treatment methods based on fabric composition.
- Expedited order processing by accurately tagging each garment with corresponding client information and special instructions.
- Assisted in maintaining inventory levels, ordering supplies as needed to avoid disruptions in daily operations.
- Ensured optimal fabric care by selecting the appropriate cleaning method for each garment based on its composition and care label instructions.
- Reduced garment damage rates by carefully inspecting items for stains or damages before processing.
- Examined dried clothes to identify stains, tears and issues.
- Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order.
- Operated laundry equipment and loaded machines, paying careful attention to capacity restrictions.
- Collected soiled linens and clothing and pretreated stains.
- Kept track of customer laundry items by properly sorting, identifying and storing clothing.
- Assisted with unloading and loading customer laundry items.
- Maintained safety practices at all times to protect personnel and laundry loads.
- Supported fellow staff members with delivery and pickup of customer orders.
- Cleaned machine filters and lubricated equipment.
Education
Basic Training Diploma - PSW/ CPR
Academie Horizone
Beubien Montreal Quebec 04.2024
Bsc ( Health Education) - Health Education
University of Benin. Ugbowo Campus. Edo StateNigeria.
Nigeria. 09.2009
National Certificate Of Education ( NCE) - Biology/ Integrated Science.
College Of Education.
Ekiadolor. Edo State. Nigeria 10.2005
Skills
- Cleaning and sanitizing
- Sweeping and mopping
- Housekeeping
- Customer service
- Reliability and punctuality
- Interior and exterior cleaning
- Health and safety compliance
- Waste disposal methods
- Stain removal techniques
Languages
English
Professional Working
Timeline
Cleaner
Jarry Smoked Meat Restaurant.
01.2024 - 10.2024
Housekeeping Aide
Federal Palace Hotel And Casino
02.2021 - 07.2023
Laundry and Dry Cleaning Assistant
Eko Hotel &Suite
07.2015 - 11.2019
Basic Training Diploma - PSW/ CPR
Academie Horizone
Bsc ( Health Education) - Health Education
University of Benin. Ugbowo Campus. Edo StateNigeria.
National Certificate Of Education ( NCE) - Biology/ Integrated Science.
College Of Education.
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