Bridget Sarpong
Crystal Beach,ON
Summary
I am an educator,a mother and a mental health advocate and crisis intervention specialist.
I love giving support anyway I can especially emotionally. It's way to Emulate for me
As someone who has survived abuse, mental health is very important to me.
I host a 24/7 virtual platform.
Where I can gladly say people bringpositive results.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Talent Acquisition Specialist
Frontline Nursing Canada
Crystal Beach, ON
05.2022 - Current
- RECRUITING
- Sourcing and recruiting are the meat and potatoes of talent acquisition
- Practices include external and internal recruiting and employee referrals.The hiring process includes numerous tasks, including:
- Candidate sourcing.
- Screening candidates.
- Interviewing.
- Pre-employment testing.
- Writing employment offers.
- Onboarding new hires.
Mental Health Counselor
M H A
Crystal Beach, ON
05.2021 - Current
- Giving care to the elderly
- Direct support
Educator
Cedg gatineau
Gatineau, QC
02.2019 - Current
- I'm replaced an educator on maternity leave
Customer Service Representative
Millennium 1 Solutions
Ottawa, ON
09.2017 - Current
- As a bilingual Customer Service Representative's ,my role is to provide outstanding customer support to customers In both official languages .I also help resolve customers issues or concerns over the phone
- I try my best to meet if not exceed customer or clients expectations .I do upsells on company products ,I am responsible for handling inbound calls from existing and potential customers in regards to application processing, account updates and website support
- I directly impact service levels, telephone service factors and the quality of customer interactions within a fast-paced work environment
- I also do applications for both visa and master card.
Early Childhood Educator
Chatelet C PE
Gatineau, QC
04.2016 - Current
- RESPONSIBILITIES opened the daycare in the mornings and welcomed children and Parents in a warm way so that parents feel confident leaving their children at the daycare
- I replaced my colleagues when they prepared their activities for the week
- I saw to that the daycare was properly closed in the evenings
- Helped children reach milestones in the area of self-care
- I changed diapers and also make sure children are safe
- I fostered relationships with children and parents from diverse cultural backgrounds
- I also have the opportunity to work with a child who is with special needs
- Accomplishments I established a warm and trusting relationship with both parrents and children, had a very good relationship with my director and colleagues.
Educator ,Supervisor and Admin
Tresor Du Quar
Montréal, QC
04.2010 - 12.2014
- I did both supervision and also filled in when an educator was absent or my director wasn't available
- As supervisor I was also responsible for resolving issues and serving as a link between educators and upper management
- I also did some recruiting thus Screening resumes
- Performing in-person and phone interviews with candidates Hiring Educators,ALso did some administrative task ,like filing,scheduling trips etc
Customer Service Representative
Atelka Inc.
Montréal, QC
03.2006 - 07.2008
- Did data entry for Rogers
Education
Attestation in Bilingual Office Administration -
Heritage College
10.2019
Bachelor's Degree in Sociology -
Concordia University
04.2014
attestation in Early Childhood -
Lasalle College
01.2010
Skills
- I am a go getter
- I have a great oral and written skills,good at communication (active listener)
- Bilingual
- Customer Support
- CPR (1 year)
- Customer Service Skills
- Microsoft Excel
- Public Speaking
- Teaching
- Team Building
- Problem solving
- Retail sales
- Microsoft Word
- Organizational Skills
- Interviewing
- Event Planning
- Special Needs
- Senior Care
- Upselling
- Childcare
- Autism Experience
- Special Education
- Caregiving
- Developmental Disabilities Experience
- Home Care
- Administrative Experience
- Behavior Management
- Early Childhood Education
- Case Management
Certification
Early childhood education, 06/01/10, Present
Willing To Relocate
- Niagara Falls, ON
- Fort Erie, ON
- St. Catharines, ON
Languages
- English, Fluent
- French, Fluent
Timeline
Talent Acquisition Specialist
Frontline Nursing Canada
05.2022 - Current
Mental Health Counselor
M H A
05.2021 - Current
Educator
Cedg gatineau
02.2019 - Current
Customer Service Representative
Millennium 1 Solutions
09.2017 - Current
Early Childhood Educator
Chatelet C PE
04.2016 - Current
Educator ,Supervisor and Admin
Tresor Du Quar
04.2010 - 12.2014
Customer Service Representative
Atelka Inc.
03.2006 - 07.2008
Attestation in Bilingual Office Administration -
Heritage College
Bachelor's Degree in Sociology -
Concordia University
attestation in Early Childhood -
Lasalle College