Greeted guests in a warm and enthusiastic manner, and brought them to their table
Cleared and cleaned tables in a timely manner, assured there were always fresh rolls of cutlery, assisted the servers/bartenders in whichever ways I could (bringing drinks to guests, putting away glasses, refilling server stations, etc.)
Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Hippo in the Bathtub Swim Instructor
Hippo In The Bathtub Inc.
06.2020 - 08.2022
Drove myself all around Ottawa to clients' backyard pools to teach private swimming lessons.
Taught very young children all the way to teens, and was responsible for their safety and swimming improvement throughout the summer.
Adapted my lessons and teaching style to cater to client's individual needs.
Increased swimmer safety by enforcing pool rules and maintaining vigilant supervision during lessons.
Enhanced student swimming abilities through the development and implementation of personalized lesson plans.
City of Ottawa Swim Instructor
Plant Bath, City Of Ottawa
09.2019 - 06.2021
Lead swim lessons of 1-15 patrons using self-written lesson plans
Compiled information and delivered constructive feedback to both the swimmer and their parents each lesson, and I evaluated patrons according to Red Cross developed criteria
Received employee evaluation records in leadership, communication and time-management areas
Improved interpersonal and leadership skills through collaboration with co-workers in stressful situations.
Maintained vigilant supervision during lessons and lifeguarding shifts.
Norway Bay Municipal Association (NBMA) Assistant Swimming Instructor
NBMA
06.2018 - 08.2019
Supported the Lead Instructor as well as lead the classes once a week; I taught from swim kids level 1 to 8.
Helped create report cards.
Gave the swimmers my complete attention in order for me to be able to provide feedback to support their continued development.
Assisted in running and officiating at the annual swim meet.
Enhanced student swimming skills by providing personalized feedback and tailored instruction.
NBMA Lead Basketball Instructor
NBMA
06.2018 - 08.2019
Lead basketball activities and games with a view to developing the basketball skills of the participants
Collaborated with the other instructors.
Created a fun and inclusive environment which supported skill development.
Served a mentor for players.
Education
Bachelor of Arts - Languages, Literature, Cultures, And Psychology
Queen’s University
Kingston, ON
04.2025
Skills
Client/Guest Engagement
Customer Service
Event Planning
Adaptability and Dependability
Group Collaboration
Time Management
Child Supervision
References
Available upon request.
Languages
French
Full Professional
Spanish
Full Professional
German
Limited Working
Portuguese
Limited Working
Certification
National Lifeguard, Airway Management, Red Cross WSI, Standard First Aid with CPR C and AED, Lifesaving Instructor, Smart Serve
Interests/Activities
Intramural and extracurricular sports team at Queen's University; Touch Football, Ice Hockey, Basketball, Dodgeball, etc.
International Certificate Program at Glebe Collegiate
Timeline
Hostess
The Caesar Company
09.2022 - 09.2023
Hippo in the Bathtub Swim Instructor
Hippo In The Bathtub Inc.
06.2020 - 08.2022
City of Ottawa Swim Instructor
Plant Bath, City Of Ottawa
09.2019 - 06.2021
Norway Bay Municipal Association (NBMA) Assistant Swimming Instructor
NBMA
06.2018 - 08.2019
NBMA Lead Basketball Instructor
NBMA
06.2018 - 08.2019
Bachelor of Arts - Languages, Literature, Cultures, And Psychology
Secondary Math Teacher at Caesar Rodney High School, Caesar Rodney School DiSecondary Math Teacher at Caesar Rodney High School, Caesar Rodney School Di