BRIDGET CLARA SACKEY
London,ON
Summary
Efficient Warehouse Representative known for productivity and ability to complete tasks swiftly. Specialize in inventory management, logistical coordination, and quality control procedures. Excel in time management, teamwork, and problem-solving skills, ensuring smooth warehouse operations and reliable fulfillment of customer orders.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Warehouse Representative
Walmart Logistics
Cornwall, Canada
09.2024 - 01.2025
- Executed warehouse functions include loading, picking, packing, shipping, receiving, and cycle counting.
- Operated Center rider and other industrial equipment safely and efficiently.
- Ensured accurate picking and packing of products, maintaining performance measurement guidelines.
- Managed day-to-day paperwork including picking sheets, returns, and bills of lading.
- Provided technical support for automated packing systems during production hours.
- Collaborated with colleagues to ensure timely and accurate processing of orders.
- Maintained a clean and organized work environment adhering to all safety regulations and procedures.
Customer Service Supervisor
Mobicrane Industries ltd
Accra, Ghana
12.2020 - 03.2024
- Respond to customer inquiries via phone, email and chat while maintaining a professional demeanor and ensuring timely resolutions.
- Conduct follow-up communications to ensure complete issue resolution and customer satisfaction.
- Proficient in CRM software, Microsoft Office, MS Planner, MS Teams and MS Forms.
- Provide accurate product information and assist customers with order placement and modifications.
- Collaborate with team members to enhance service delivery and streamline processes.
- Assisted in handling escalated customer complaints, successfully resolving issues and maintaining customer loyalty.
- Forklift Operation
- Safety Compliance
- Material Requisition
- Critical Thinking
Sales and Customer Associate
Trade and Save Int Ltd
Accra, Ghana
12.2017 - 01.2020
- Delivered excellent customer service by greeting shoppers and helping them with product selections.
- Provided feedback to management on customer preferences and product market trends.
- Professionally handled exchanges and refunds, ensuring customer satisfaction.
- Participated in team meetings and contributed ideas to improve store performance.
Stores Associate
Melcom Superstore
Accra, Ghana
12.2014 - 01.2017
- Warmly welcomed and supported our valued customers.
- Resolved customer complaints promptly.
- Ensured shelves are well-stocked and organized.
- Participated in regular stocktaking and maintain accurate records.
- Maintain a clean and safe shopping environment.
Education
Graduate certificate - Project Management
St. Lawrence College
Cornwall, ON01.2024
BSc - Procurement and Supply Chain Management
Ghana Institute of Management and Public Administration
Accra, Ghana01.2016
Graduate certificate - Personal Support Worker
Fanshawe College
London, ONSkills
- Warehouse operations
- Verbal and written communication
- Time management
- Cycle counting
- Order picking
- Stock control
- Supply chain
- Heavy lifting
- Shipping and receiving
- Product location
- Safety compliance
- Time management abilities
- Inventory management
- Forklift operation
- Team collaboration
- First aid certification
- Warehouse logistics
Certification
- Standard First Aid CPR-C & AED & BLS Level C
- WHMIS
- Working Together the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.
- Worker Health and Safety Awareness in 4 Steps.
- Smart Serve Ontario Certificate
Community Engagement Events
- Afro Diversity Cornwall, 07/01/24
- Project Share - Agape Center Cornwall, 01/01/25
Timeline
Warehouse Representative
Walmart Logistics
09.2024 - 01.2025
Customer Service Supervisor
Mobicrane Industries ltd
12.2020 - 03.2024
Sales and Customer Associate
Trade and Save Int Ltd
12.2017 - 01.2020
Stores Associate
Melcom Superstore
12.2014 - 01.2017
Graduate certificate - Project Management
St. Lawrence College
BSc - Procurement and Supply Chain Management
Ghana Institute of Management and Public Administration
Graduate certificate - Personal Support Worker
Fanshawe College
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