Bricia Lizama
Perris
Summary
Driven customer service specialist with a proven track record in high-pressure settings. Successfully enhanced guest experiences through tailored recommendations and effective communication. Recognized for maintaining a clean, organized environment and collaborating efficiently with team members to ensure seamless operations.
Overview
6
6
years of professional experience
Work History
Server/Shift Leader
VIP's Diner
Lake Elsinore
11.2024 - Current
- Delivered exceptional customer service, resulting in increased guest satisfaction in fast-paced dining environment.
- Recorded accurate food and drink orders, facilitating prompt service and enhancing customer satisfaction.
- Coordinated with kitchen staff to expedite meal preparation, contributing to efficient service flow.
- Maintained cleanliness and organization of dining area, supporting overall dining experience throughout shifts.
Barista
Starbucks
Riverside
01.2023 - 10.2024
- Engaged customers and addressed inquiries to enhance overall satisfaction.
- Crafted beverages to meet customer preferences and adhere to quality standards.
- Operated espresso machines and brewing equipment effectively, ensuring smooth service during peak hours.
- Maintained cleanliness and organization of workstations and customer areas to foster a welcoming environment.
Crew Member
Raising Cane's
Menifee
09.2020 - 12.2022
- Delivered exceptional customer service, enhancing customer satisfaction through menu expertise.
- Provided excellent service and tailored recommendations, contributing to positive guest experiences.
- Achieved certification as a trainer, enhancing team performance standards.
- Collected payments to ensure accurate transaction processing.
Education
High School -
Perris High School
Perris, CA06-2020
Skills
- Time Management
- Customer service
- Adaptability
- Strong work ethic
- Food safety practices
- Problem solving
Languages
Spanish, Professional
Timeline
Server/Shift Leader
VIP's Diner
11.2024 - Current
Barista
Starbucks
01.2023 - 10.2024
Crew Member
Raising Cane's
09.2020 - 12.2022
High School -
Perris High School