Briar Kennedy
Summary
I am a confident and motivated professional. My diverse employment background has equipped me with essential skills and core values. I excel in customer service and possess strong communication abilities, both in person and over the phone. I am proficient in Microsoft Office, display strong initiative and teamwork skills and am able to prioritize a challenging workload.
Understanding the importance of first impressions, I take great pride in my personal presentation and consistently maintain a high standard in my workplace. I thrive in both collaborative settings and independent tasks, consistently striving to meet deadlines and achieve goals. Eager to learn and grow, I am excited to contribute to a new team in a new, dynamic workplace.
Overview
14
14
years of professional experience
1
1
Certification
Work History
ENGLISH LANGUAGE TEACHER
ILA Vietnam
10.2023 - 10.2024
- Create and implement engaging lesson plans aligned with curriculum standards
- Facilitate classroom discussions and activities that promote student participation and engagement
- Assess and provide feedback on student progress to enhance learning outcomes
- Engage in professional development to stay current in education
- Prepare, conduct and grade assignments, tests and projects
- Assign regular homework to improve student performance
- Perform clerical jobs to meet organisational requirements
- Conduct 'needs assessments' of students to determine best approach
- Promote a school culture which is positive, purposeful and professional
PERSONAL ASSISTANT TO THE SHAREHOLDER
Ray White Real Estate (NZ)
05.2021 - 05.2023
- Diary management
- Liaising with clients, lawyers and industry specialists via phone and email
- Preparing legal paperwork and packs for Salesperson to take to appointments
- Market preparation for listed properties including creating and collating marketing material
- Creating Agenda's for team meetings and taking minutes
- Compliance/Quality Control of all documentation
- Liaising with management for drafting of special conditions for sale and purchase agreements as required
- Preparation of weekly required open home materials
- Communication with the customer care team and database team
- Management of property marketing budgets and invoicing
- Book and approve all advertising
- Management of social media pages
- Appraisal research and the timely delivery of appraisal submissions (KPI 24 hour turnaround)
- Booking and attending property photography
- Attending properties with building inspectors
SUPPLY CHAIN/PURCHASING SUPPORT ADMINISTRATOR (DUAL ROLES) (TEMP)
Farmlands Co-operative
02.2020 - 05.2021
- As Purchasing Support Administrator: Checking stock availability and prices, Invoicing, Maintaining database accuracy and integrity, Building relationships with TFO's and suppliers via phone and email
- As Supply Chain Administrator: Creating Sales Orders and raising purchase orders, Invoicing, Building relationships with clients via phone, Monitoring delivery schedules to clients based on requirement, Running database reports, Creating spreadsheets for standing orders
RECEPTIONIST
Bespoke Marketing (U.K)
08.2019 - 12.2019
- Answering phones and directing calls via switchboard
- Sending and responding to emails on behalf of sales staff
- Managing all outgoing and incoming post
- Creating sales invoices and receipts for customers
- Entering new client information into database
- Creating spreadsheets to track daily sales KPI's
- Providing secretarial duties to Team Leaders when required
- Ensuring products are delivered to new customers on time
RECEPTIONIST
Nova Aesthetic Clinic (U.K)
10.2018 - 06.2019
- Answering phones
- Greeting clients
- Maintaining waiting area and Reception tidiness
- Responding to emails/enquiries
- Booking Appointments/Managing Consultants diaries
- Ordering office Supplies
- Managing SMS appointment reminder system
- Creating Social Media Marketing Campaigns on Instagram and Facebook
PROJECT ADMINISTRATOR (TEMP)
Foxtons Property Management (U.K)
11.2017 - 07.2018
- Liaised with landlords/tenants/Newham Council via phone and email on new licensing regulations and enforcement dates
- Maintained accurate data on excel spreadsheets
- Completed property license applications on Landlord's behalf
- Tracked the Project progress across several Boroughs
- Created invoices for license renewals and fees
- Improved project efficiency by maintaining up-to-date records of project milestones.
HIGHER EDUCATION ADMINISTRATOR
Leeds College of Art and Design (U.K)
08.2016 - 07.2017
- Provide efficient administrative support to students
- Provide secretarial support to Academic staff
- Book rooms for meetings, lectures and guest speakers
- Monitor student attendance and schedule disciplinary meetings
- Process academic assessment results and distribute feedback tostudents
- Maintain the accuracy of student information database
- Upload course content and correspondence to student portal(Estudio)
- Book international educational trips and staff travel
- Assist in the running of Academic Exam Boards and Auditor visits
- Minute taking
- Answering phones and responding to emails quickly and effectively
RECEPTIONIST/ACCOUNTS ADMINISTRATOR (TEMP)
McConnell Dowell Construction (NZ)
01.2016 - 05.2016
- Maintained a clean and welcoming reception area to create a positive environment for guests.
- Managed front desk operations, facilitating smooth communication between staff and clients.
- Coordinated meeting room bookings for optimizing space usage and minimizing scheduling conflicts.
- Assisted with administrative tasks for supporting overall office productivity.
- Processing job orders, invoices and receipts
- Managed accurate records of employee time off, leave balances, and attendance for precise pay calculation.
- Liaising with suppliers and maintaining good credit
- Batching account information monthly
- Managing PPE records and stock levels
RECEPTIONIST/FRONT OF HOUSE
Haircare Dunedin (NZ)
04.2013 - 12.2015
- Responsible for opening and closing the salon
- Managed front desk operations and improved client satisfaction with warm greetings and efficient check-ins.
- Coordinated appointments and minimized scheduling conflicts by diligently managing calendar.
- Managed the retail store
- Meeting organisational and personal sales targets
- Stock ordering
- Assuring client's comfort during their appointment
- Answering the phone/responding to emails
EDUCATION ADMINISTRATOR
Health Ed Trust Inc (NZ)
09.2010 - 02.2012
- Processing Student Training Agreements and certificates
- Registering unit standards with NZQA (New Zealand Qualification Authority)
- Printing official student certificates
- Maintaining the accuracy of the student database
- Invoicing clients (using MYOB software)
- Offering administrative assistance to clients and students
- Minute taking
- Reception duties when required
- Ordering stationary and office supplies
- Assisting with mail outs
- Organising educational events and seminars
- Booking appointments & handling enquiries
- Supervising staff
Education
BACHELOR OF COMMERCE - BUSINESS MANAGEMENT
University of Otago
Dunedin, New Zealand01.2015
Skills
- Customer Service
- Excellent telephone manner
- Time management
- Computer skills (Excel, Word, Publisher, Outlook, Access, PowerPoint, Agresso, MYOB)
- Problem solving
- Communication
- Attention to detail
- Team player
- Accounts management (ledger, raising purchase orders, invoicing)
Certification
- English as a Second Language (ESL) Endorsement
Timeline
ENGLISH LANGUAGE TEACHER
ILA Vietnam
10.2023 - 10.2024
PERSONAL ASSISTANT TO THE SHAREHOLDER
Ray White Real Estate (NZ)
05.2021 - 05.2023
SUPPLY CHAIN/PURCHASING SUPPORT ADMINISTRATOR (DUAL ROLES) (TEMP)
Farmlands Co-operative
02.2020 - 05.2021
RECEPTIONIST
Bespoke Marketing (U.K)
08.2019 - 12.2019
RECEPTIONIST
Nova Aesthetic Clinic (U.K)
10.2018 - 06.2019
PROJECT ADMINISTRATOR (TEMP)
Foxtons Property Management (U.K)
11.2017 - 07.2018
HIGHER EDUCATION ADMINISTRATOR
Leeds College of Art and Design (U.K)
08.2016 - 07.2017
RECEPTIONIST/ACCOUNTS ADMINISTRATOR (TEMP)
McConnell Dowell Construction (NZ)
01.2016 - 05.2016
RECEPTIONIST/FRONT OF HOUSE
Haircare Dunedin (NZ)
04.2013 - 12.2015
EDUCATION ADMINISTRATOR
Health Ed Trust Inc (NZ)
09.2010 - 02.2012
- English as a Second Language (ESL) Endorsement
BACHELOR OF COMMERCE - BUSINESS MANAGEMENT
University of Otago
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