Personable and experienced Human Resources professional with a strong track record in talent acquisition, employee relations, and performance management. Known for data-driven decision-making, strategic HR planning, and fostering positive employee relationships that drive workplace satisfaction and organizational success. Adaptable, analytical, and dedicated to continuous improvement.
• Performed HR audits to ensure personnel file accuracy and compliance with company policies
• Led onboarding initiatives for new hires, expediting cultural integration and productivity
• Supported over 200 employees with benefits, timekeeping, and leave inquiries
• Collaborated with leadership to implement strategic recruitment and retention plans
• Handled investigations concerning discrimination, harassment, and workplace conduct
• Advised operations personnel on employment law related to poor work performance
• Used “Coaching with Care” program to help foster improved communication between managers and associates as it related to work performance
• Handled manager-to-subordinate work-related grievances including work performance, discipline issues, and communication
• Managed labor planning, recruiting, orientation, and onboarding for high-volume roles
• Oversaw background checks, employee files, and HR documentation audits
• Processed separations and exit interviews, addressing turnover feedback
• Supported disability, unemployment, and workers' comp case management
• Partnered with operations for annual performance reviews process
• Developed goal-oriented KPI improvement plans
• Utilized Workday as our application tracking system
• Advised senior management on HR strategy and policy implementation
• Led HR help desk operations and supervised HR assistants
• Managed recruiting, onboarding, employee relations, and compliance efforts
• Conducted sensitive investigations and contributed to EEOC and Affirmative Action cases
• Tracked employee performance
• Partnered with operations to improve KPIs
• Partnered with exempt and non-exempt employees on performance review grievances and career goals
• Handled Salesforce caseload of 40–50 cases biweekly related to employee performance and time off task discrepancies
• Served as the first point of contact for over 1,000 warehouse associates
• Managed timecard corrections, benefit enrollments, and leave of absence cases
• Delivered new hire orientations and conducted I-9 verifications
• Supported employee relations by facilitating communication with leadership
Employee Relations
Talent Acquisition
HR Compliance
Onboarding & Offboarding
Investigations
Workforce Planning
Payroll Systems
Benefits Administration
Training & Development
Microsoft Office Suite
Great Communication & Interpersonal Skills
Kronos
Peoplesoft
OnBase
Equifax Employer Solutions
Sedgwick
HireRight
I9 Advantage
Lab Quest
Taleo
Salesforce
Accurate Background
Microsoft Office Suite
Paycom
Paylocity
SuccessFactors