Bachelor of Arts: Management Degree Strong attention to detail (proofreading, editing, and writing skills). Excellent interpersonal, collaborative and communication skills. Excellent time-management and prioritization of duties. Excellent issue resolution skills Knowledge of Indigenous communities and a good cultural understanding. Resourceful and experienced worker offering expertise in customer service, travel coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.
Overview
13
13
years of professional experience
Work History
Recruitment Coordinator
City of Edmonton, Fleet Services
01.2024 - Current
Spearheaded internship programs that nurtured young professionals'' growth while contributing valuable skills back into the company.
Streamlined job posting management across various platforms, increasing visibility to potential candidates.
Controlled recruitment program by creating marketing materials, deploying recruitment tactics, and building external relationships.
Managed onboarding processes, ensuring new employees had a seamless transition into their roles.
Provided ongoing support to internal stakeholders regarding recruitment best practices and legal compliance matters.
Maintained open lines of communication throughout the entire recruitment process, fostering positive relationships with both candidates and clients.
Partnered with external agencies when needed to expand the reach of talent pools and improve candidate quality.
Maintained candidate records using various software and updated information accordingly.
Supported diversity initiatives, ensuring a fair recruitment process for candidates from various backgrounds.
Coordinated incoming job requisitions and applications.
Scheduled and conducted 30 interviews each week.
Program Administration
Government Of Canada
11.2022 - 01.2024
Demonstrated a high level of initiative and creativity while tackling difficult tasks.
Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Acted as a team leader in group projects, delegating tasks and providing feedback.
Implemented staff training initiatives to increase proficiency in trust program administration and compliance.
Oversaw internship program administration, providing valuable professional development opportunities for participating students.
Administrative Assistant
Government of Alberta
07.2018 - 11.2022
Economic Development and Trade, Alberta Infrastructure and currently Alberta Health
Provide support in handling correspondence and other documents for staff including: receiving and distribution of mail, typing and formatting documents, handling outgoing mail and filing
Assist in travel arrangements and accommodations as required
Arrange meetings, including issuing invitations, making room arrangements, and distributing meeting materials
Manage calendars for booking appointments, travel arrangements, and accommodations
Format and/or edit a variety of documents such as briefing notes, and presentations
Map, track and document administrative processes to ensure proactive, efficient branch operations
Enter data into documents such as excel spreadsheets and word tables
Create, review, and edit action requests (ARs) and associated attachments/correspondence to ensure correct template and format before submitting
Follow up with team members to ensure AR’s are completed within the appropriate time lines
Receive and process invoices
Assisting in monthly budgeting and forecasting.
Office Administrator and Human Rights Officer
GNWT, Human Rights Adjudication Panel
02.2014 - 05.2017
Planned and instituted specific human rights procedures to uphold cultural, social, and economic rights
Investigated and analyzed current human rights issues to prepare reports and papers
Adhering to government legislations & policies while maintaining client confidentiality at all times
Cultivating solid business relationships with co-workers, which results in tasks to be completed on time
Initiated joint venture programs with various human rights agencies to implement successful and result oriented programs
Answering inquiries in a prompt and courteous manner to ensure the highest level of customer service support is delivered on a continuous basis
Dealt with Indigenous peoples, from offering and attaining translation services – help with new and on going cases
To cultural engagement workshops, comminute out reach programs and assisting with residential school boards
Experience working with diverse cultures
Assess emerging issues and conduct research that might effect the direction a human rights case would go
Researching resources that would help all parties in the processes and procedures of Human Rights in Canada.
Business Sales Manager
ICE Wireless
10.2013 - 05.2017
Streamlining day-to-day business & financial operations by managing the store in an effective manner (successfully generated $20,000+ in sales growth within 4 months)
Increasing business efficiency by screening applicant resumes and coordinating interviews
Training new team members on business strategies in order to further boost sales and profits
Completing a full range of duties that includes cash deposits/withdrawals, running credit applications, processing client rebate reconciliation, and performing software installations on networks mainframes.
Office Manager
The Bank of Nova Scotia
02.2013 - 10.2013
Collaborated with the compliance department to eliminate procedural errors and margin breaks
Used investment instruments in complex option hedging strategies and trading scenarios, including fixed income and equity securities
Researched industry competitors and compiled detailed analysis data
Submitted loan applications to loan underwriter for verification and recommendation
Developed and maintained relationships with local real estate agents
Originated, reviewed, processed, closed and administered customer loan proposals.
Business Travel Counsellor
American Express
12.2011 - 02.2013
Generated business growth by quickly preparing flight plans (domestic & international) utilizing all available resources and aircraft capabilities for maximum efficiency
Maintained a friendly, positive attitude when dealing with distressed passengers
Booked and managed all business travel arrangements for KPMG, Ernst & Young, Price Waterhouse and Government of Canada employees.
Education
Bachelor of Arts - Management
Curtin University
Associate of Science - Exercise Science - International Sports Sciences
Athabasca University, ISSA
Advanced Level High School Diploma -
Mzigwange High School
Skills
Travel Planning
Statistical Data Gathering
Customer Service
Correspondence Writing
Office Management
Business Administration
Business Planning
Sales Plan Implementation
Data Entry Documentation
Administrative Support
Process Optimization
Budgeting
Resume Screening
Candidate Sourcing
Employer Branding
Data Tracking
Recruitment Marketing
Languages
Timeline
Recruitment Coordinator
City of Edmonton, Fleet Services
01.2024 - Current
Program Administration
Government Of Canada
11.2022 - 01.2024
Administrative Assistant
Government of Alberta
07.2018 - 11.2022
Office Administrator and Human Rights Officer
GNWT, Human Rights Adjudication Panel
02.2014 - 05.2017
Business Sales Manager
ICE Wireless
10.2013 - 05.2017
Office Manager
The Bank of Nova Scotia
02.2013 - 10.2013
Business Travel Counsellor
American Express
12.2011 - 02.2013
Associate of Science - Exercise Science - International Sports Sciences
Athabasca University, ISSA
Advanced Level High School Diploma -
Mzigwange High School
Bachelor of Arts - Management
Curtin University
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