Brianne O'keefe
San Diego,CA
Summary
Experienced server in the restaurant industry with expertise in high-volume establishments and large banquet events. Maintains a poised and confident demeanor in any situation. Recognized for friendly and hardworking nature, making me a positive and reliable team member. Exceptional communication skills to connect with clientele and colleagues, ensuring a seamless and enjoyable dining experience for all.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Server
Coronado Yacht Club
03.2025 - Current
- Creating relationships with members, ensuring member satisfaction through attentive and personalized dining experiences.
- Collaborated with kitchen staff to streamline order accuracy and improve service efficiency during peak hours.
- Trained new servers on menu items, restaurant procedures, and member engagement techniques to enhance team performance.
- Managed multiple tables simultaneously while maintaining a high level of professionalism and composure under pressure.
Banquet Server
Alma Hotel
02.2022 - Current
- Provided friendly, courteous service to create memorable moments for guests
- Served appetizers, delivered entrees and refilled beverages for banquet guests
- Maintained event cleanliness during service by promptly clearing dishes after each course
- Handled food and beverage orders for up to 30 guests, delivering prompt and friendly service.
Driver
Executive Deliveries
01.2021 - 06.2025
- Completed average of 15 luggage deliveries a day from the airport to businesses and residents
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
Server
Water Grill, San Diego
04.2014 - 06.2020
- Attended 2 months of rigorous training in supreme customer service, fish and shellfish
- Helped maintain a continuous 4.5 star yelp review at a young establishment
- Lead server on lage banquet parties, maintaining host communications, expectations and problem solving
- Training and mentoring team members in a personally established banquet program
- Maintained communication and organization with the kitchen on execution time of tray pass items, and large sit down coursed dinners
Skills
- Proper food handling
- Positive attitude
- Customer service focus
- Time management
- Punctual and reliable
- Event setup and breakdown
- Adaptive problem solving
- Team collaboration
Certification
- Court of Master Sommelier, Introductory Level, 01/01/19
- ServSafe California Food Handler, 01/01/25
- ServSafe California Alcohol course, 01/01/25
Timeline
Server
Coronado Yacht Club
03.2025 - Current
Banquet Server
Alma Hotel
02.2022 - Current
Driver
Executive Deliveries
01.2021 - 06.2025
Server
Water Grill, San Diego
04.2014 - 06.2020