Summary
Overview
Work History
Skills
Certification
Languages
Timeline
Generic

BRIANNE Benitz

Powell River,BC

Summary

Dedicated and compassionate support professional with extensive experience in behavioral intervention, mental health, and customer service. Proven ability to coordinate care across multidisciplinary teams, maintain licensing compliance, and build meaningful relationships with clients. Passionate advocate for individuals facing barriers, with strong leadership, crisis management, and communication skills.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Support Worker

PRESS
01.2022 - 01.2023
  • - Coordinated care among doctors, social workers, and internal teams to ensure consistent support for youth
  • - Maintained licensing standards and created a structured, safe environment
  • - Designed and implemented individualized activities to support development
  • - Contributed to securing a 3-year CARF accreditation through regulatory compliance

Support Worker

Lift Community Services
01.2020 - 01.2023
  • - Supported individuals coping with addiction and mental health issues
  • - Helped design care strategies tailored to client needs
  • - Promoted safe, structured housing and contributed to organizational accreditation

Youth Residential Support Worker / Key Worker

Inclusion Powell River
01.2018 - 01.2020
  • - Provided day-to-day emotional and behavioral support to youth in care
  • - Ensured adherence to licensing requirements in a residential setting
  • - Organized COVID-safe social and developmental outings
  • - Collaborated with medical professionals to develop personalized care plans

Care Aide

Private Employer
01.2017 - 01.2018
  • - Delivered essential personal care including hygiene, mobility, and nutrition
  • - Operated and maintained specialized medical equipment
  • - Developed trusting relationships with both clients and their families

Shipper / Counter Person

Lordco Parts Ltd.
01.2015 - 01.2018
  • - Managed shipping and inventory, supervised staff, and resolved customer concerns
  • - Conducted audits to streamline operations and improve customer service

Stand Leader

BC Place Stadium
01.2012 - 01.2015
  • - Led teams of 6-20 staff in a high-paced event environment
  • - Oversaw inventory and ensured compliance with kitchen and bar procedures
  • - Provided excellent customer service in a fast-paced setting

Skills

  • - Leadership & Supervision: Experienced in team management, fostering collaboration, and overseeing daily operations
  • - Client Advocacy & Support: Skilled in supporting vulnerable populations and developing individualized care plans
  • - Crisis Intervention: Proficient in de-escalation, conflict resolution, and handling high-stress scenarios
  • - Organization & Communication: Strong multitasking abilities with clear communication across diverse stakeholders
  • - Technical Proficiency: Comfortable with MS Office, CRM platforms, scheduling tools, and inventory systems

Certification

  • - Class 5 Driver's License (Willing to obtain Class 4)
  • - Mental Health First Aid - 2019
  • - Occupational First Aid Level 1 - 2023
  • - CPR/AED Level A - 2023
  • - MANDT Training - 2023
  • - WHMIS Certification - 2023
  • - Food Safe Certification - 2023
  • - Community Support Training - 2019

Languages

English

Timeline

Support Worker

PRESS
01.2022 - 01.2023

Support Worker

Lift Community Services
01.2020 - 01.2023

Youth Residential Support Worker / Key Worker

Inclusion Powell River
01.2018 - 01.2020

Care Aide

Private Employer
01.2017 - 01.2018

Shipper / Counter Person

Lordco Parts Ltd.
01.2015 - 01.2018

Stand Leader

BC Place Stadium
01.2012 - 01.2015

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BRIANNE Benitz