BRIANNE AMSINGA
Lucan,ON
Summary
Healthcare professional specializing in patient support and operational efficiency. Expertise in healthcare software for effective record management, enhancing patient interactions and satisfaction. Strong background in customer service, driving positive outcomes in healthcare settings.
Overview
13
13
years of professional experience
Work History
Intern
South Huron Hospital Association
Exeter, Canada
02.2024 - 05.2024
- Gained hands-on experience in Cerner within Diagnostic Imaging and Emergency Department at South Huron Hospital Association.
- Utilized Telus PS Suite to manage patient records and streamline workflows at South Huron Medical Centre.
- Managed patient inquiries, scheduled appointments, and performed faxing and filing duties to ensure smooth office operations.
Internal Sales and Office Assistant
Ricco Foods
Strathroy, Canada
01.2019 - 01.2021
- Managed existing accounts and established new ones, driving sales growth and improving customer retention.
- Collaborated with team members to achieve sales targets and streamline operational processes.
- Processed orders and resolved customer complaints, enhancing customer satisfaction and demonstrating problem-solving skills.
Front Cash Supervisor
Shoppers Drug Mart
Grand Bend, Canada
01.2018 - 01.2019
- Managed store operations, including opening and closing procedures, cash handling, and bank deposits, ensuring compliance with company policies and safeguarding assets.
- Resolved customer inquiries and issues promptly and professionally, contributing to positive customer interactions and satisfaction.
- Maintained inventory levels, executed price changes, and upheld presentation standards to enhance customer experience.
Custodial Assistant
North Middlesex District Highschool
Parkhill
05.2013 - 09.2014
- Cleaned classrooms and hallways, ensuring a safe and welcoming learning environment for students.
- Operated cleaning equipment for floor maintenance and sanitation.
- Maintained cleanliness and sanitation of facilities, contributing to health and hygiene standards across offices, bathrooms, and kitchen areas.
- Followed safety protocols while handling cleaning chemicals and equipment.
- Adhered to all applicable health regulations regarding use of hazardous materials.
- Restocked and replenished cleaning and bathroom supplies, supporting continuous operations and availability of essential resources.
Training Program | YOU Solutions
Chateau Gardens
Parkhill, Ontario
04.2011 - 09.2011
- Operated washers and dryers to maintain efficient laundry processing.
- Sorted and categorized laundry items based on fabric type and color.
- Inspected finished laundry for quality and cleanliness standards.
- Maintained cleanliness of work area and equipment to ensure safety.
- Assisted in serving meals to residents in a timely manner.
- Supported kitchen staff during meal prep and special events.
- Collaborated with team members to uphold high sanitation standards.
- Completed all assigned tasks in a timely manner with attention to detail.
Education
Diploma - Medical Office Administration
TriOS College
London, ON04-2024
Skills
- Medical terminology
- Computer skills
- Attention to detail
- Multitasking skills
- Time management
- Adaptability
- Team collaboration
- Empathy and compassion
Timeline
Intern
South Huron Hospital Association
02.2024 - 05.2024
Internal Sales and Office Assistant
Ricco Foods
01.2019 - 01.2021
Front Cash Supervisor
Shoppers Drug Mart
01.2018 - 01.2019
Custodial Assistant
North Middlesex District Highschool
05.2013 - 09.2014
Training Program | YOU Solutions
Chateau Gardens
04.2011 - 09.2011
Diploma - Medical Office Administration
TriOS College