To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
Work History
Child Safety Officer
Cairns Child Safety Centre
02.2023 - Current
Enhanced child safety by conducting thorough home visits and assessments.
Collaborated with multidisciplinary teams to develop comprehensive safety plans for at-risk children and families.
Reduced risk factors by providing support and resources to parents, addressing underlying issues contributing to unsafe environments.
Assisted in reunification processes, providing guidance and support to families working towards a safe home environment for their children.
Conducted investigations into reported cases of abuse or neglect, gathering evidence and interviewing all relevant parties.
Dive Instructor
Divers Den
08.2022 - Current
Enhanced diver safety by conducting thorough pre-dive briefings and equipment checks.
Increased customer satisfaction by providing personalized dive instruction and training.
Mentored junior instructors, contributing to their professional growth and skill improvement.
Streamlined administrative tasks, such as maintaining accurate student records and processing certifications efficiently.
Early Childhood Educator
Today’s Family
11.2020 - 01.2022
Boosted children''s social skills development through group projects and collaborative games.
Supported children with special needs, creating customized learning strategies to accommodate various abilities.
Cultivated a safe and inclusive classroom environment that fostered respect, empathy, and cultural awareness among students.
Implemented evidence-based behavior management systems to maintain a positive atmosphere conducive to learning for all students.
Residential Support Worker
YWCA Hamilton
10.2020 - 01.2022
Assisted in the development of individualized care plans for improved resident outcomes and satisfaction.
Enhanced residents'' quality of life by providing personalized care and support tailored to individual needs.
Administered medications according to prescribed protocols, ensuring proper dosage and adherence to schedules.
Managed challenging behaviors effectively through de-escalation techniques and crisis intervention strategies.
Facilitated group activities that promoted social interaction, skill-building, and emotional wellness for residents.
Skilled instructor
City of Hamilton
09.2018 - 01.2022
Long term Care Facility
Sunrise Burlington
06.2020 - 08.2020
Inclusion counsellor
City of Hamilton
09.2019 - 03.2020
Scorekeeper
University of Toronto
09.2018 - 03.2020
Intramural volleyball commissioner
University of Toronto
01.2019 - 01.2020
Recreation division camp counsellor
City of Hamilton
06.2014 - 08.2019
Call center technology- customer service experience
05.2019 - 07.2019
Cleaning
Fresh home services
05.2018 - 08.2018
Education
Master of Social work -
Attended James Cook University
Cairns, Queensland, Australia
12.2023
Bachelor of Science in Psychology -
Attended The University of Toronto
Toronto, Ontario
04.2020
First Aid and CPR C training
NVCI (nonviolent crisis intervention) training
01.2019
Training to become a certified lifeguard (NLS-national lifeguard service)
01.2015
High five principles of child development
01.2015
City of Hamilton LIT (leader in training) program
01.2014
Skills
Multicultural Sensitivity
Record Keeping
Interpersonal Skills
Case Management
Problem Solving
Stress Management
Volunteer Experience
St. Joseph’s Hospital (King Campus), 09/2014, 06/2015
Toronto General Hospital, 09/2018, 02/2019
Children’s aid Halton Mentor, 09/2020, present
References
Sophie Ratcliffe, Child Safety team leader, sophie.ratcliffe@cyjma.qld.gov.au
Jennifer Perkins, YWCA Program Supervisor, jperkins@ywcahamilton.org, 2895272952 (Canada)
Leanne McArthur, Todays Family Program Supervisor, LMcArthur@todaysfamily.ca, 9056275335 (Canada)
Jason Ryan, City of Hamilton District 5 Supervisor, Jason.ryan@hamilton.ca, 9055462424 ext. 1696
Brittany Tierney, University of Toronto Supervisor of Varsity & Intramural Sport, Brittany.tierney@utoronto.ca, 9055694621
Victoria Kerekesch, City of Hamilton Recreation Coordinator, victoria.kerekesch@hamilton.ca, (905) 546-2424 ext. 5840
Timeline
Child Safety Officer
Cairns Child Safety Centre
02.2023 - Current
Dive Instructor
Divers Den
08.2022 - Current
Early Childhood Educator
Today’s Family
11.2020 - 01.2022
Residential Support Worker
YWCA Hamilton
10.2020 - 01.2022
Long term Care Facility
Sunrise Burlington
06.2020 - 08.2020
Inclusion counsellor
City of Hamilton
09.2019 - 03.2020
Call center technology- customer service experience
05.2019 - 07.2019
Intramural volleyball commissioner
University of Toronto
01.2019 - 01.2020
Skilled instructor
City of Hamilton
09.2018 - 01.2022
Scorekeeper
University of Toronto
09.2018 - 03.2020
Cleaning
Fresh home services
05.2018 - 08.2018
Recreation division camp counsellor
City of Hamilton
06.2014 - 08.2019
Master of Social work -
Attended James Cook University
Bachelor of Science in Psychology -
Attended The University of Toronto
First Aid and CPR C training
NVCI (nonviolent crisis intervention) training
Training to become a certified lifeguard (NLS-national lifeguard service)
High five principles of child development
City of Hamilton LIT (leader in training) program
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