Brianna Verge
MIDDLE SACKVILLE,NS
Summary
Accomplished Assistant Manager at Kaiser's Sub and Sandwich Shop, adept in customer service and problem-solving. Excelled in managing customer complaints, ensuring satisfaction, and mentoring junior staff. Demonstrated adaptability and strong time management, enhancing operational efficiency and team performance. Proven track record in improving service delivery and staff training.
Overview
5
5
years of professional experience
Work History
Assistant Manager
kaisers sub and sandwich shop
Nova Scotia, NS
10.2019 - Current
- Managed customer complaints in a timely and patient manner.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Trained new employees to meet job requirements.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Education
High School Diploma -
Sackville High
Lower Sackville, NS06-2022
Skills
- Customer service and satisfaction
- Problem-solving
- Schedule oversight
- Orientation and training
- Closing oversight
- Time management
- Adaptability and flexibility
Timeline
Assistant Manager
kaisers sub and sandwich shop
10.2019 - Current
High School Diploma -
Sackville High
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